Shipping Clerk - 2nd shift

Shipping Clerk

We are now hiring a shipping clerk to join the team at our Defiance location! Located at 24862 Elliott Rd., Defiance, OH 43512. If you're looking for long-term employment with a company you can grow with, this is the position for you!

You will be assisting the warehouse manager to ensure customer's needs are met. Looking for someone skilled in the use of computers, basic data entry, and exceptional communication skills. Forklift experience is required. Must pass a drug screen and a criminal background check prior to employment. Hours: Monday through Friday from 4:00 p.m. to 12:00 a.m. with overtime as needed

Job Overview:

• Entering and closing receipts and shipments
• Entering accurate data into metrics
• Communicating with multiple customer advocates and trucking companies to answer questions concerning shipments
• Update WMS other applicable systems as needed
• Direct forklift drivers on priorities

What you'll be doing:

• Provide efficient, courteous customer service through email and telephone.
• Resolve routine customer questions and complaints or refer to higher level.
• Serve as liaison between customers, suppliers, and warehouse personnel.
• Maintain records, prepare required reports, and perform related typing/work processing and clerical duties.
• Direct contact with incoming drivers, spotters, and forklift operators.
• Update and maintain warehouse management system and yard management software as needed.
• Participate in corrective and preventative actions and continuous improvement projects.
• For food grade warehouses, follow all food safety standards set forth in the facility and actively participate in the food safety culture.
• Verify counts of incoming product, make necessary adjustments on paperwork, and initial any changes.
• Sign and date the paperwork when load is finished.
• Ship accurate number of pieces per load worksheet.
• Answer phones and take accurate messages.
• Operate copy and fax machine as needed.
• This position may require employee to operate a forklift from time to time, which will include the following:
  1. Daily forklift inspection. Check for damage or problems and report them to your supervisor.
  2. Lock out / tag out unsafe or inoperable equipment.
  3. Load, unload, and place product in proper storage bay stacked straight and neat.
  4. Report immediately all incidents occurring on the forklift.
  5. Accurately input information as trained with scanner, documenting all functions performed.
  6. Change propane tanks properly and safely as needed.
  7. Reference Forklift Operator job description for additional duties.
• Additional duties and responsibilities as assigned.

What we're looking for:

• Knowledge of company procedures.
• Skilled in the use of computers, preferably in a PC, Windows-based operating system.
• Skilled in the use of common office machinery.
• Ability to use warehouse management system to process incoming and outgoing shipments.
• Basic data entry and/or word processing skills. Experience with Excel.
• Ability to work safely, follow safety procedures, and operate equipment safely.
• Exceptional verbal and written communication skills.
• Takes direction from leadership and gets along well with others.
• Ability to establish priorities, work independently, and proceed with objectives with supervision.
• Participate in corrective and preventative actions and continuous improvement projects.
• Ability to stoop, push, pull, bend, reach, and lift to 50 lbs. regularly.

Additional Qualifications and Experience:

• High School diploma or equivalent.
• Must obtain Industrial Truck Certification through in house training if operating forklift.
• Must be willing to work overtime, weekends, and holidays as requested by supervisor.
• PPE as required by each facility refer to handbook for specific requirements.

Working Conditions:

• Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and loud noises.

Keller Logistics Group is an asset-based third party logistics (3PL) provider headquartered in Defiance, Ohio. We got our start in 1978 as Thomas E. Keller Trucking and have since evolved into four affiliate companies: Keller Trucking, Keller Warehousing & Co-Packing, Keller Freight Solutions and Keller Industrial Properties.

Our employees are empowered and trusted as experts in their field of work. We value transparency and encourage our staff to be their best through our culture of "Responsive, Resourceful, Reliable People in Logistics". We value teamwork, collaboration and respectful interactions with each other. Our people hold themselves accountable for a job well done, with high standards of integrity. We look for ways to continually improve our processes to make us more efficient for ourselves and our clients. Finally, we value safety among all else. Time is money, but life is priceless!

Inc. 5000 named us among the Fastest Growing Private Companies in America, we have consistently been named a Top 3PL by Food Logistics magazine, and the Truckload Carriers Association has recognized us numerous times on their list of Best Fleets to Drive For.

Keller Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.