Underwriting Support Specialist/Sr Underwriting Support Specialist: Environmental & Energy

This position provides support to the underwriting team by handling day-to-day client servicing, managing workflow, and ensuring timely and accurate processing of transactions. Job Responsibilities Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low‑complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/sign-off by an underwriter. Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow‑up system for outstanding underwriting items. Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file and organized. Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions. Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards. Participate in problem‑solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilize continuous‑improvement methodologies to improve processes & procedures. Under Underwriter direction, attach appropriate forms and make policy changes as requested. Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization. Participate in special projects and other duties as assigned to assure efficient operation of the team, meet customer needs, and achieve business results. Education High School Diploma required, Bachelor's degree preferred. Work Experience and Skill Sets Excellent oral and written communication and organizational skills. Ability to multi‑task in a fast‑paced environment. Ability to work independently and within a team. Ability to follow established processes and adhere to service standards. Strong attention to detail. Excellent time management and ability to balance competing priorities. Intermediate level proficiency in Microsoft Outlook, Word, and Excel. US Work Authorization US work authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay Information The base salary range for the Underwriting Support Specialist position is $21.78/hr–$29.95/hr with a 5% bonus potential. The base salary range for the Senior Underwriting Support Specialist position is $24.62/hr–$33.85/hr with a 5% bonus potential. Benefits Competitive health, dental, and vision insurance plans, including optional life, disability, and AD&D insurance. 401(k) with employer match contributions. Employee Stock Purchase Plan. PTO, corporate holidays and floating holidays. Parental leave. Equal Employment Opportunity Statement Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non‑work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. If you require any accommodation through the application process, please send an e-mail to View email address on click.appcast.io. No agencies please. #J-18808-Ljbffr Markel