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Associate Product Manager, Community

Insight Global

The Associate Product Manager, Community is responsible for delivering features that support engaging, healthy online communities and the tools that enable effective moderation and community management. This role focuses on discovery and delivery for specific community user journeys, working closely with product, editorial, engineering, and community partners.
You'll contribute to features that drive participation and quality interactions while building requirements and measurement designed to scale across multiple products and experiences.
Job Responsibilities

Partner closely with community, editorial, design, and engineering teams to build and improve community features such as comments, forums, live discussions, events, and creator or member tools.
Lead discovery and delivery for specific community-related user journeys, from ideation through launch and iteration.
Synthesize user needs, business goals, and data insights into clear, actionable product requirements.
Use experimentation, analytics, and qualitative feedback to inform prioritization and product decisions.
Write clear PRDs, user stories, and acceptance criteria to support efficient execution.
Build and maintain a prioritized backlog of community feature requests and enhancements.
Partner with external vendors as needed to advocate for bug fixes, feature improvements, and timely delivery.
Collaborate with engineering to ensure seamless integrations and reliable data flows across systems.
Help define and track success metrics focused on engagement, participation, retention, and quality of interaction.
Communicate priorities, tradeoffs, and progress to crossfunctional stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

1+ year of product management experience or relevant experience with core product activities such as user research, requirements gathering, writing user stories, or delivering new userfacing features.
1+ year of experience working on community, forum, or usergenerated content experiences.
Experience collaborating with and aligning crossfunctional stakeholders.
Clear and effective communication skills across multiple formats, including written documentation and presentations.
Strong organizational and prioritization skills.
Ability to synthesize user research and data to inform product decisions.


Nice to Have Skills & Experience

Familiarity with moderation workflows, community health metrics, or trust and safety concepts.
Exposure to agile product development practices and iterative release cycles.
Experience contributing to shared or reusable capabilities used by multiple teams.
Experience coordinating with external vendors (e.g., implementation support, validation, or release coordination).


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Vacancy posted 2 days ago
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