Retail Sales Associate

Retail Sales AssociateThe Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.ResponsibilitiesDelivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, UPS Store team members, and leadershipTakes ownership of the customer's shipping needs and offers viable solutionsOperates all equipment, software, and devices in an expert fashion and is willing to teach othersMaintains a clean, organized, and safe working environmentQualificationsGood communication and people skillsAble to cross-sell and up-sell products and servicesStrong computer skills, including Microsoft Office and Adobe SuitesOutstanding phone skillsStrong verbal and written communication skills, including spelling and mathPrompt, reliable, and responsibleAble to lift 40+ pounds The UPS Store