Service Specialist

Service SpecialistAt Taylor Bank, everything we do is about serving our community and building strong customer relationships.We are seeking: A full-time Service Specialist with great people skills to service customers in our Berlin, MD branch location.You will be responsible for:Handling customer transactions, including deposits and withdrawalsAccount maintenance, such as address changesIssuing debit cardsResponding to routine account inquiriesAssisting customers with digital banking navigationExplaining products and services and making appropriate referralsSupporting day-to-day administrative and operational tasksAdditional tasks as assignedWhat you bring:High School Diploma or equivalent; Associate degree preferredPrior customer service experiencePrior banking experience a plusFamiliarity with Microsoft Office Suite (Word, Excel)Strong communication skillsA professional appearanceWhat we offer:Strong growth opportunities.A friendly, collaborative work environment.An amazing benefits package: including affordable medical, dental and vision plans; Health Savings Account with employer contribution; employer paid Life, short-term and long-term disability insurance; 401(k) with company match; generous paid time off, paid parental leave and more.This is a non-exempt position and is eligible for overtime pay. We also have a discretionary bonus plan, subject to company performance.Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin.