Inside Sales Representative

Key Responsibilities

• Develop relationships with customer contacts and identify opportunities to expand distribution and sales.
• Provide responsive, professional follow-up to customers and internal partners.
• Prepare sales presentations, product proposals, pricing information, samples, and other materials for customer meetings and line reviews.
• Coordinate customer requests and sales initiatives with internal teams including Product Development, Marketing, Operations, Supply Chain, and Finance.
• Monitor open orders, inventory availability, backorders, and customers need to help maximize shipments and sales.
• Assist with sales forecasting, account planning, new-item set-up, and ongoing program management.
• Maintain accurate customer, opportunity, and sales information within company systems.
• Research customers, competitors, products, pricing, and market trends to identify potential sales opportunities.
• Participate in customer meetings, sales calls, trade shows, and other sales activities as needed.
• Take ownership of projects and opportunities from initial request through execution.
• Prospect for new customers and business opportunities through research, outbound calls, email outreach, and lead development.
• Support the sales team in managing and growing existing retail accounts, including day-to-day customer communication and follow-up.

Qualifications

• Bachelor’s degree preferred, or equivalent relevant business experience.
• 2+ years of experience in sales, inside sales, account management, customer development, or a related role preferred.
• Strong communication and relationship-building skills.
• Self-motivated with a positive, proactive approach to problem solving and business development.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Comfortable working with numbers, pricing, sales data, and basic financial concepts.
• Proficiency with Microsoft Excel, PowerPoint, Outlook, and other standard business applications.
• Experience with consumer products, retail, or wholesale distribution is a plus.
• Ability and willingness to learn new systems, technologies, and AI-enabled business tools.