Loan Operations Specialist

We are seeking a detail-oriented and collaborative Contract Loan Operations Specialist to join our team. In this role, you will play a critical part in supporting the operational execution and administration of our financing programs. You will manage loan originations, renewals, and servicing transactions while ensuring compliance with established procedures during our peak season (6-7 months). 

As a primary operational contact for both internal teams and external participants, you will provide essential guidance on transaction workflows, documentation requirements, and system processes. This position supports both partner-facilitated financing and direct lending models, requiring strong operational discipline, excellent data accuracy, and consistent process execution.

Qualifications

• Education: Associate's degree in Business, Finance, Agriculture, or a related field (or equivalent combination of education and experience).

• Experience: Minimum of 2 years of experience in financial services operations, loan processing, or lending support.

• Technical Skills: Proficiency in Microsoft Office suite and experience navigating loan origination or financial workflow software.

salary: $22 - $25 per hour
shift: First
work hours: 8 AM - 4 PM
education: Associate

Responsibilities

Key Responsibilities

• Loan Operations & Transaction Execution
  • Process loan originations, renewals, and servicing transactions within established system workflows and operational procedures.

  • Coordinate, gather, and review required loan documentation to verify completeness according to program criteria.

  • Index and maintain accurate loan and customer records within company databases.

  • Handle servicing requests including credit availability, maturity extensions, product fund transfers, and account updates.

  • Monitor operational reports and queues to ensure processing activities meet quality and turnaround standards.

  • Manage the intake, sorting, and distribution of daily incoming documentation and mail.

• Operational Guidance & Partner Support
  • Serve as a knowledge resource, guiding program participants and partners on proper system usage, documentation requirements, and submission processes.
    
    
  • Communicate directly with partners to clarify requirements and resolve operational inquiries or submission issues.
    
    
  • Identify recurring operational bottlenecks or training needs to support continuous partner education.

• Credit Review & Analysis Support
  • Review credit scoring, bureau reports, and program criteria to verify proper approval levels and recourse requirements.
    
    
  • Recommend credit standard exceptions to leadership when appropriate.
    
    
  • Assist with risk monitoring and operational tasks for delinquent accounts as needed.

Skills

• Verbal Communication
• Operations
• Responsiveness
• Confidentiality
• Loan Processing
• Loan Administration
• Loan Review
• Filing
• Documentation of Operations
• Basic Software Skills
• Written Communication
• Banking Operations
• Claims Processing
• Loan origination
• document review
• accurate record keeping
• record keeping
• workflow management
• credit review
• credit bureau
• risk monitoring
• improve workflows

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.