Customer Service Specialist
Artech Information Systems LLC
Title: Customer Service Specialist
Location: Fort Smith, AR - 72903 (Onsite)
Duration: 3 months Contract
Interview: 1 round in-person
Work Schedule: Mon - Fri, 9 am - 9 pm, Occasional Saturday 9-2
Location: Fort Smith, AR - 72903 (Onsite)
Duration: 3 months Contract
Interview: 1 round in-person
Work Schedule: Mon - Fri, 9 am - 9 pm, Occasional Saturday 9-2
- Contract Duration: Strict 3-month contract from Oct 1st - Jan 15th .
- Role Overview: Front Desk Customer Support Representative responsible for answering phone calls, scheduling appointments, and providing support in a fast-paced environment .
- Tools & Systems:
- Experience with Bookio/Salesforce/Outlook preferred but not mandatory as they will be providing training anyway.
- Manager specifically highlighted Salesforce usage; candidates with Salesforce familiarity will onboard faster.
- Domain Experience: Healthcare background is not required ; open to candidates from other industries.
- Front Desk Duties:
- Handle appointments and inquiries.
- Support payments via self-service kiosks .
- Must be quick, active, and efficient in managing tasks.
- Appearance Policy:
- Uniforms are provided.
- Visible tattoos/piercings (nose, eyebrow, etc.) should be covered.
- Interview Process:
- May include Zoom or onsite interview(s) .
- Could be 1-2 rounds , depending on manager's availability.
Vacancy posted 2 days ago
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