Help Desk Support

Help Desk SupportOur client, a dynamic organization in the technology sector, is seeking a Help Desk Support to join their team. As a Help Desk Support, you will be part of the IT Support Department supporting the technical needs of end users. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a customer-focused attitude, which will align successfully in the organization.Location: Boardman, OR, Umatilla, OR, Hermiston, ORPay Range: $25.50-$2.00/hrWhat's the Job?Provide first-level (Tier 1) technical support for hardware, software, and network-related issuesDiagnose and troubleshoot problems with desktops, laptops, printers, and mobile devicesInstall, configure, and maintain operating systems and standard business applicationsRespond to help desk tickets, phone calls, and email requests in a timely mannerSupport user account setup, password resets, and access managementWhat's Needed?Associate's degree in Information Technology or related field (or equivalent experience)CompTIA A+ certification preferred or in progressBasic understanding of computer hardware, operating systems (Windows/Mac), and networking conceptsFamiliarity with common software applications (Microsoft Office, email systems, ticketing tools)Strong problem-solving and communication skillsWhat's in it for me?Opportunities to develop your technical skills and grow within the organizationSupportive work environment that values diversity and inclusionChance to work with a talented team committed to excellenceEngaging projects that challenge and enhance your expertiseRecognition for your contributions and dedicationUpon completion of waiting period consultants are eligible for:Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings AccountHealth Flexible Spending AccountDependent Care Flexible Spending AccountSupplemental Life InsuranceShort Term and Long Term Disability InsuranceBusiness Travel Insurance401(k), Plus MatchWeekly Pay