Benefits Administrator

Job Description

Job Description

We are looking for a Benefits Administrator to oversee employee benefits programs and deliver a dependable, well-organized experience for staff in Dallas, Texas. This role supports a workforce of approximately 75 employees and serves as a key resource for benefit enrollment, plan administration, and employee questions. The ideal candidate brings strong attention to detail, sound judgment, and the ability to coordinate effectively with external partners and internal teams.

Responsibilities:
• Manage the daily operation of employee benefit offerings, including health, dental, vision, retirement, life, and disability plans.
• Coordinate benefit enrollment activities for new hires, annual open enrollment, and employee status changes resulting from qualifying life events.
• Serve as the main point of contact for brokers and plan providers to address coverage matters, resolve issues promptly, and maintain service quality.
• Review payroll and employee records to confirm accurate deductions, plan participation, and eligibility information.
• Explain benefit options, policy updates, and plan changes to employees in a clear and supportive manner.
• Administer COBRA-related processes and assist with leave of absence matters in alignment with company policies and applicable regulations.• Experience administering employer-sponsored benefits programs across multiple plan types.
• Working knowledge of benefits coordination, eligibility tracking, and enrollment processing.
• Familiarity with COBRA administration and leave of absence support.
• Ability to audit payroll-related deductions and maintain accurate benefits records.
• Strong communication skills with the ability to guide employees through benefit-related questions.
• High level of organization, discretion, and attention to detail in handling sensitive employee information.