Biologics Program Coordinator

Job Description

Job Description

Job Description

Job Title: Biologics Program Coordinator

Location : Peachtree Orthopedics (All Sites)

Department: Clinical

Classification/Hours : Full-time (hours vary)

FLSA Status: Exempt

Approved Date: 2026

Travel Required : Yes (Local travel to All PO Sites)

Position Overview:

Peachtree Orthopedics is seeking a dedicated and professional person to join our dynamic Biologics Team. This role plays a critical part in the growth and optimization of our Biologics Program, working closely with physicians, clinical staff, patients, and vendors. The ideal candidate will have a strong background in phlebotomy and a passion for improving patient care within an evolving medical environment. As the Biologics Coordinator, you will be responsible for managing stock, maintaining laboratory equipment, and ensuring staff are trained in the latest protocols and best practices. You will also act as a key point of contact between patients, vendors, and internal teams to streamline biologic procedures and facilitate the smooth operation of the program.

Essential Duties and Responsibilities

Perform accurate and efficient blood draws for all biologic procedures.

Oversee and maintain the inventory of biological materials, ensuring proper stock levels and storage conditions.

Ensure all laboratory equipment is well-maintained, calibrated, and compliant with safety standards. Including sterility for the lab and procedures.

Coordinate and train clinical staff on the different procedures and how to place an order for a procedure.

Train staff on EMR documentation and authorization for biologics and injectables.

Serve as the main point of contact for patients, clinical staff, and vendors regarding all biologic procedures.

Serve as a resource for patients with questions regarding procedure, price, pre/post-procedure care.

Coordinate procedures and appointments with physicians, patients, vendors/reps, and facility.

Assist physician with biologic procedures in office or in surgery. Ensure proper use of equipment (i.e., centrifuge), proper protocol for biological procedures.

Requires traveling to different satellite locations. Possibility of multiple locations in one day.

Ensure adherence to regulatory and safety guidelines in handling biologic samples.

Manage consent forms for all biologics procedures to ensure compliance.

Apply post procedure dressings, perform dressing changes.

Provide patients with educational material regarding procedures, after care and expected outcomes.

Collaborate with physicians and clinical staff to streamline processes and improve the efficiency of the biologics program.

Provide excellent patient care and support, ensuring a comfortable and informative experience.

Assist with inventory and appropriate billing of biologics and injectables.

Ensure compliance with OSHA standards regarding blood borne pathogens.

Monitor biohazardous waste and prepare for disposal.

Manage entry and compliance of patients into patient reported outcomes tool for research purposes.

Assist with new and ongoing research (data collection, analysis)

Maintain confidentiality of all patient information per HIPAA.

Travel to Peachtree Orthopedics satellite locations as required for procedures and material management.

Perform other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Dependability : follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Communication : Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

Job Knowledge: Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They must have the ability to work independently and in a team setting. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Minimum of 1 year lab or clinic experience in a healthcare setting.

Phlebotomist Certification required

Bachelor’s degree in science or related field (Biology, Chemistry, Pre-Med), or equivalent certification (RN, LPN, Phlebotomist).

Proficient computer skills and excellent interpersonal and customer service skills.

Certificates, Licenses, Registrations, Other Requirements

American Heart Association’s Certification- BLS Certified

Bachelor’s degrees in science field and/or Registered Nurse (RN), Licensed Practical Nurse (LPN), Certified Lab Technician, or Certified Phlebotomist.

Continuing education and/or license renewal is required.

Valid driver’s license and reliable transportation, as travel to different locations is required.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and precents and to draw interpret bar graphs.

Computer Skills

To perform this job successfully, an individual should have knowledge of MS Office (Excel, PowerPoint, and Word) and Electronic Medical Records (EMRs) software.

Reasoning Ability

Ability to apply analytic understandings to carry out detailed and involved written and oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to fingers, handle, or feel; reach with hands and arms; push or pull heavy objects; talk; and hear. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must regularly lift and or move up to 100 pounds. The program coordinator will assist with procedures and may have to assist patients who have trouble moving, standing, or walking. Specific vision abilities required by this job include close vision. Fine motor skills must be adequate for blood draws, injections, and sharps preparation.

Will be required to travel to one or more locations in a day depending on practice needs.

Work Environment

The work environment can be fast-paced and occasionally stressful, particularly when dealing with patients in pain or discomfort. The nature of the role involves exposure to bloodborne pathogens, and strict adherence to safety protocols is essential to maintain a safe working environment. The noise level in the office and lab is typically moderate, with occasional increases during busy periods or with some of the lab equipment.

Additionally, this position involves travel to multiple locations, which could introduce stress related to driving and navigating between sites. Flexibility and time management are key to balancing these demands effectively. Despite these challenges, the work environment is supportive and focused on patient care, with a collaborative team atmosphere aimed at ensuring the highest standard of service.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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