Hotel Maintenance Technician

Job Description

Job Description

We are seeking a dynamic, service-focused, and detail-oriented Hotel Maintenance Technician to join our team. The ideal candidate will have a wealth of experience within general maintenance and preferably experience within the hospitality sector to understand the challenges that may arise. The focus of the role is to ensure that all aspects of the hotel are maintained to a high standard and respond quickly and professionally to reports of leaks, breakages, and other items not functioning.ResponsibilitiesCollaborate with all hotel departments, such as housekeeping, front desk, butlers, and management to ensure a thorough knowledge of each department's running and the equipment in their sections.Respond actively to requests from guests and other members of staff who report maintenance requirements throughout the hotel.Provide regular inspections of various equipment such as, swimming pools and their pumps, pipes, and filters, safety apparatus such as handrails, and stairwells.Liaise with external contractors such as lift repairs to ensure that contracts are in place for the hotel and liaise with those contracts to complete repairs as and when required.Fix issues around the hotel such as broken tiles, loose handrails, dirty swimming pool, leaking pipes, faulted air conditioning units, etc.Maintain a proper and on-time service schedule for hotel heating and air conditioning equipment, including AC units, water heaters, and boilers.Supervise the maintenance team and conduct regular performance reviews to address concerns.Provide excellent customer service to guests at all times.Provide maintenance reports, and manage the maintenance budget, including justifying expenditure and providing reports.RequirementsAssociate degree or above in engineering or maintenance-related field, or equivalent experience and equivalent educationDemonstrated experience in maintaining and fixing general issuesDemonstrated ability to manage a small teamGreat leadership abilities with good delegation skillsAble to prioritize your workload efficientlyConfident with report writing and presentationGood computer skills including the use of Microsoft Excel, Word and OutlookProven ability to use varying types of tools, such as hand tools, power tools, air tools, and battery-operated toolsExcellent problem-solving abilitiesAble to communicate confidently in both speaking and writingAbility to provide excellent customer service experiences for guests