General Manager

General Manager

Our client, a curated retail marketplace, is seeking a General Manager to support and enhance the overall merchant and customer experience.

Responsibilities: Market & Operational Leadership

• Support day-to-day operations across locations
• Uphold a high-quality experience for both customers and partners
• Monitor overall performance and identify opportunities to enhance operations and engagement
• Oversee general upkeep, logistics, and operational standards

Merchant & Community Engagement

• Build and maintain relationships with a diverse network of vendors and partners
• Assist with onboarding, coordination, and ongoing support
• Serve as a point of contact for day-to-day needs

People Leadership & Culture Building

• Help recruit, train, and manage on-site teams
• Foster a collaborative, service-oriented team environment
• Support training and alignment around service expectations and operations
• Encourage a positive and inclusive workplace culture
• Ensure team alignment

Strategy, Analysis, & Brand Stewardship

• Assist in improving processes, workflows, and operational standards
• Use performance insights to help guide decisions and improvements
• Ensure consistency in overall presentation and brand experience

Qualifications:

• 5+ years of experience in operations, retail, market management
• Managed a multi-location/multi-vendor landscape
• Strong leadership and communication skills with a team-first mindset
• Highly organized and adaptable
• Analytical thinker with an interest in performance and business insights
• Self-starter who can work both independently and collaboratively
• Flexible schedule, including availability for evenings, weekends, and peak times

Salary: $80k-$100k

Please submit a resume for consideration!