Field Technician

Job Title

Smart Home Technician

What Success Looks Like (Objectives): You'll visit customers' homes, solve problems, and introduce them to smart home tech.

What You'll Do:

Install and service DISH equipment and smart home products in customers' homes

Teach customers how to use their tech and offer additional services when helpful

Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What's in it for You:

Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges

Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 510% pay increases based on performance

Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqsredeemable for travel, electronics, and more

Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement

Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms

Paid Training You'll Get:

Clear, step-by-step guidance for installations and service

Smart home tech knowledge to support and educate customers

Best practices created by our most experienced techs

Core Skills, Competencies, and Key Experiences (What you'll bring)

What You'll Need:

Valid Driver's License: This position requires a valid driver's license because driving a company vehicle to customer sites and regional offices is an essential function of the job.

Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays

Physical Ability:

• Climb ladders (up to 40 ft)
• Lift up to 70 lbs
• Must meet and maintain 335 lb weight limit

Customer Focus: Build trust and create a great experience

Problem-Solving: Tackle a variety of challenges on the spot

Determination: Work in tight spaces and all kinds of weather

Adaptability: Handle changes and unexpected tasks with ease

Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Compensation: $20.25/Hour

About Our Department

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

About Our Company

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.