Member Service Representative- Part Time

Responsibilities A Member Service Representative's primary responsibility is to ensure our members have “the best hour of their day” from the moment they enter our facility until the moment we wish them farewell. This is accomplished by engaging and providing members, guests, and program participants with an exceptional experience that exceeds their expectations. Qualifications Possess at least three years of member/customer service, hospitality, or other job‑related experience. Must possess a high school diploma or equivalent education. Proficient with Microsoft Office (Word, Excel, Outlook) and the ability to learn our database program (training provided). Exceptional speaking, communication, and critical‑thinking skills. Has experience and proven success with multi‑tasking, problem solving, and conflict resolution. Is able to work as part of a team while being flexible, reliable and adaptable. Is flexible in adapting to changing situations, procedures, and unique situations. Able to work without direct supervision and is self‑accountable. Fundraising experience a plus. Bilingual and multicultural experience a plus. Hours & Schedule Flexible part‑time hours are available. Positions include opening shifts Monday–Friday (4:45 a.m.–9:00 a.m.) and weekend afternoons (12:00 p.m.–5:00 p.m.). Benefits FREE individual membership access to any YMCA in the nation. 10% discount on most programming at Greater Somerset County YMCA. Access to the leading retirement program "Y Retirement Fund" from day one of employment. Opportunities for professional development, mentoring, growth, and promotion throughout the YMCA Movement. Supportive and inclusive community and access to Employee Resource Networks. Equal Opportunity Statement Greater Somerset County YMCA is a drug‑free work environment. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information, who share our values of Caring, Honesty, Respect and Responsibility. #J-18808-Ljbffr