Catering and Sales Manager

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• Competitive salary
• Dental insurance
• Employee discounts

Company Overview

Hiring good people, training them for excellence, and giving them room to grow sets us apart from others. We are looking for friendly, dependable, honest, hardworking individuals to complement our positive culture and team. At So Hospitality Group, we want to bring together caring, intelligent, innovative people who love to serve and lead others and are looking to join a growing company. So
Hospitality Group currently consists of 3 different restaurant brands in multiple cities and growing, so your opportunities are endless!

Catering and Sales Manager
The Catering and Sales Manager is responsible for driving catering revenue through proactive sales efforts, new business development, and relationship management. This role focuses on identifying and securing new corporate and private catering opportunities, growing existing accounts, and maximizing sales for So Hospitality Group’s brands, including 612North, Drunken Fish, and Kimchi Guys.

The ideal candidate is a motivated, results-driven sales professional with at least two years of sales or catering experience, excellent communication skills, and a passion for hospitality, food, beverage, and customer service. Success in this position requires a proactive approach to prospecting, consistent follow-up, and the ability to convert leads into confirmed catering orders while building long-term client relationships.

Responsibilities

Catering Sales & Business Development

• Proactively identify, prospect, and secure new catering clients, with an emphasis on corporate accounts, businesses, organizations, and recurring catering opportunities.

• Develop and execute sales strategies to increase catering revenue across all So Hospitality Group brands.

• Generate leads through networking, cold outreach, referrals, in-person visits, and other business development activities.

• Spend the majority of time pursuing sales opportunities in the field, meeting prospective clients, and developing new business relationships.

• Build and maintain a strong sales pipeline, consistently tracking leads, prospects, proposals, follow-ups, and closed sales.

• Prepare and present customized catering proposals, menus, and pricing based on client needs, event requirements, and budget.

• Follow up consistently with prospective and existing clients to convert inquiries into confirmed orders and encourage repeat business.

• Identify opportunities to upsell menus, beverage packages, add-ons, and other catering services to increase average order value.

• Develop and maintain long-term relationships with corporate clients and key accounts to encourage repeat and recurring business.

• Monitor sales performance, identify opportunities for growth, and work toward established sales goals and revenue targets.

Client Relationship Management

• Respond promptly and professionally to incoming inquiries, emails, and phone calls.

• Provide exceptional customer service throughout the sales process, from initial inquiry through order confirmation and client follow-up.

• Maintain accurate client records, sales activity, proposals, and order documentation.

• Coordinate with internal restaurant, catering, and operations teams to ensure confirmed orders are communicated accurately and can be executed successfully.

• Address client questions and concerns professionally and work with the appropriate team members to resolve issues.

• Stay informed about menus, pricing, service offerings, and capabilities across Drunken Fish, 612North, and Kimchi Guys.

Marketing & Sales Support

• Collaborate with management on sales initiatives, promotional campaigns, and strategies to increase catering awareness and revenue.

• Identify opportunities to promote catering services through local businesses, corporate partnerships, networking groups, and community relationships.

• Represent So Hospitality Group at relevant networking functions, trade shows, community outreach opportunities, and promotional events.

• Support marketing initiatives that generate qualified catering leads and drive measurable sales results.

• Attend weekly So Hospitality Group sales meetings and provide updates on pipeline activity, new business opportunities, and sales performance.

• Assist with other sales and business development initiatives as needed.

Skills & Abilities

• Proven sales ability with a strong focus on prospecting, lead generation, closing sales, and revenue growth.

• Catering, hospitality, restaurant, or business-to-business sales experience.

• Excellent verbal and written communication, presentation, negotiation, and relationship-building skills.

• Self-motivated, competitive, and results-oriented, with the ability to work independently and meet established sales goals.

• Strong follow-up skills and the ability to manage multiple prospects and client accounts simultaneously.

• Excellent organizational skills, attention to detail, and time management.

• Proficient in Microsoft Office, Excel, and other tools used for sales tracking, proposals, and client management.

• Strong problem-solving skills and the ability to respond effectively to client needs.

• Ability to collaborate with restaurant operations, management, and marketing teams.

• Commitment to maintaining a positive, professional, and service-oriented company culture.

• Ability to serve as a role model for company standards and uphold all company policies and procedures.

Preferred Qualifications

• At least two years of professional sales, catering sales, or business development experience; restaurant or hospitality experience is a plus.

• Demonstrated success in generating new business, developing client relationships, and achieving sales goals.

• High school diploma or equivalent; additional education in business, sales, or hospitality is a plus.

• High energy, strong initiative, and a passion for the hospitality industry.

• Familiarity with catering menus, food and beverage service, and restaurant operations.

• Strong networking and relationship-building abilities.

• Ability to work a flexible schedule, including occasional evenings, weekends, and holidays, as business needs require.

• Ability to travel locally for prospecting, client meetings, and business development activities.

• Must meet applicable state and company requirements for alcohol service training when relevant to assigned responsibilities.