Rental Car Associate

Job Description

Job Description

Job Summary

We're looking for an experienced Rental Car Associate to join Ed Rinke Chevrolet Buick GMC in Center Line, Michigan. The selected candidate will be responsible for providing seamless, top-level customer service in our rental car department. We need an individual who is able to efficiently manage customer rental inquiries and provide timely and accurate information. The position is full-time and compensation is $16 per hour which is paid weekly.

Compensation & Benefits

• $16 Per Hour
• 5 day work week
• Paid weekly
• On-site training to ensure success
• Opportunity for advancement
• A positive work-life balance
• Access to health benefits packages

Responsibilities
• Process rental car reservations and paperwork including validating customer requirements.
• Ensure that rental car processes are in accordance with Federal, State and local regulations.
• Maintain a proficient understanding in the current rental car policies.
• Provide current information regarding services and fees
• Demonstrate excellent customer service to maintain a positive customer experience.
• Uphold the highest standards of internal safety, cleanliness, and customer service.
• Maintain rental fleet and monitor vehicle utilization.
• Monitor inventory and ensure timely restocking of supplies.
• Clean vehicles when returned to ensure customer satisfaction.

Requirements
• High School Diploma or Equivalent
• At least 18 years of age
• Must possess a valid and current driver’s license with good record
• Ability to operate all types of vehicles
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Must be willing and able to work weekends

EEOC Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.