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Lead IT Help Desk & MSP Operations (24x7)

The Stafford Gray Group

A prestigious IT service provider in Detroit is seeking a Team Lead / Support Lead to oversee daily operations of an onsite IT Managed Services Help Desk. This role involves leading help desk and desktop support teams, ensuring consistent service delivery in a 24x7x365 environment. The ideal candidate has 7–10 years in IT support with leadership experience, strong customer service expertise, and proficiency in managing escalations. Join a dynamic team dedicated to excellence. #J-18808-Ljbffr The Stafford Gray Group

Vacancy posted 14 hours ago
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