Quality Assurance Manager I

QA Manager I

The QA Manager I role has a national salary range of $85000- $150000.

DHL Supply Chain offers multiple benefits including Medical Dental Vision Prescription Discounted Stock Purchase General Bonus Plan and a generous PTO policy.

Are you looking for a challenging and rewarding opportunity in a fast-paced environment Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers

Job Description

Manage and coordinate all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes across a single site / multiple sites and / or single or multiple customers . Confirm requests for quality support from the site and communicate policies and procedures. Expert regarding selected governmental regulations for the site(s). Proactive liaison with customer for quality assurance across site(s). Develop manage and oversee site quality resources. Support global and cross-sector Quality and Regulatory initiatives as required. Support validated processes as applicable for regulated hardware equipment and software systems.

• Oversee the maintenance and continuous improvement of the overall quality system including management review CAPA management internal quality audits quality self-assessments change control document control and standard operating procedures/work instructions.
• Oversee the licenses permits and registrations process.
• Manage and provide oversight for regulatory compliance with regards to products handled and services performed at site by assessing performance to cGxP the contract (OSA QAA/ TA) and customer requirements as applicable; reporting the results to executive management
• Ensure that systems and equipment are validated (if applicable) and change control processes maintained
• Hire train and develop quality associates.
• Monitor the training and development of site associates to ensure compliance to processes and regulations.
• Work in coordination with continuous improvement team to focus/direct continuous improvement activities/workshops
• Review and provide recommendations on regulatory customer and 3rd party audits.
• Review and identify trends within the quality assurance metrics for the organization.
• Primary customer contact for QA related issues/initiatives as needed.
• Develop distribute and maintain regular management reports
• Manage site suppliers and prepare receive and act on audits
• Provide Business Development support and represent DHL in customer events and meetings as required

Required Education and Experience

• Bachelor Degree or equivalent 4 years work experience required
• Certification related to quality control preferred
• 3 years experience in a regulated environment OR ISO 9001 compliant or certified required
• 1 years of supervisory or management experience required
• Manufacturing Food Life Sciences or 3PL Industry experience required
• Participation in successful standards organization registration in a complex environment
• Supervising or implementing quality control programs
• Knowledge of regulations such as FDA GxPs ATF DEA etc.
• Administrator of training in compliance to regulated standards
• People development
• People management
• Process development
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills
• Self management
• Problem solving
• Project management
• Presenting
• Report creation
• Solution execution

Our Organization is an equal opportunity employer.

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Required Experience:

Manager