Principal Solutions Architect

To support the integrity of product solutions, the full-time Principal Solutions Architect will engage in pre-commitment customer solution shaping, ensuring alignment with product strategy and operational feasibility while working remotely. Key responsibilities Serve as the senior product authority in shaping customer solutions to align with product strategy and roadmap direction Partner with Strategic Accounts and Sales to ensure customer commitments are grounded in a realistic understanding of product capabilities and customization needs Establish decision frameworks for evaluating customer-specific solutions and manage exceptions to maintain product integrity Required qualifications Bachelor's degree in Business, Engineering, Computer Science, Healthcare Administration, or a related field; advanced degree preferred 10+ years of experience in Product Management, Solution Architecture, or related roles in a complex technology environment Significant experience in pre-sales and commercial shaping contexts, representing product and platform interests Proven ability to evaluate solution tradeoffs through a product, operational, technical, and commercial lens Strong understanding of healthcare technology and workflow complexity preferred