Business Operations Coordinator

Job Description

Job Description

We are a growing peptide-focused startup seeking a highly organized, dependable, and motivated Business Operations Coordinator to support the day-to-day operations of our business. This is a hands-on role that will work across sales, order coordination, distribution, inventory, customer communication, and general office administration .

The ideal candidate is someone who is comfortable working in a fast-paced startup environment, can manage multiple priorities, communicates professionally, and is willing to jump in wherever needed to help the business operate efficiently.

Key Responsibilities

Business Operations

• Coordinate daily administrative and operational activities.
• Maintain organized business records, files, spreadsheets, and documentation.
• Assist with developing and maintaining office procedures and operational processes.
• Coordinate communications with vendors, customers, service providers, and business partners.
• Assist management with special projects and other operational needs.
• Identify opportunities to improve efficiency, organization, and workflow.

Sales & Customer Support

• Support the sales process from initial customer communication through order completion.
• Respond to customer inquiries professionally and promptly.
• Prepare quotes, invoices, order documentation, and other sales-related materials.
• Track customer orders and follow up on outstanding items.
• Maintain accurate customer and sales records.
• Assist with customer relationship management and follow-up.
• Support sales reporting and tracking.

Orders, Distribution & Inventory

• Coordinate incoming and outgoing orders.
• Prepare and maintain shipping and distribution documentation.
• Coordinate with fulfillment and shipping partners to ensure orders are processed accurately and on time.
• Track shipments and communicate delivery updates as needed.
• Maintain inventory records and assist with inventory counts and reconciliation.
• Monitor inventory levels and communicate purchasing or replenishment needs to management.
• Investigate and resolve order, shipping, or inventory discrepancies.

General Office Administration

• Manage routine office correspondence, filing, scheduling, and administrative tasks.
• Assist with purchasing office and operational supplies.
• Maintain organized digital and physical files.
• Assist with onboarding vendors, service providers, and other business relationships.
• Coordinate meetings and maintain calendars as needed.
• Help establish and maintain a professional, organized office environment.

Qualifications

• 1–3 years of experience in business operations, office administration, sales coordination, logistics, customer service, or a related field preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Comfortable working with spreadsheets, email, and standard office software.
• Ability to learn new systems and technology quickly.
• Ability to manage multiple priorities and meet deadlines.
• Professional, dependable, and proactive approach to work.
• Comfortable working independently in a startup environment with evolving responsibilities.
• Experience with inventory, shipping, distribution, CRM, or order-management systems is a plus.
• Experience in a startup, healthcare, life sciences, laboratory, pharmaceutical, or related environment is a plus.

What We're Looking For

We are looking for someone who is organized, resourceful, and hands-on . This position is ideal for someone who enjoys variety and wants to play an important role in building the operational foundation of a growing company.

You should be comfortable taking ownership of tasks, following through without constant supervision, and asking questions when needed. Because this is a startup, responsibilities may evolve as the company grows, and flexibility is essential.

Compensation

$25.00 per hour , with potential for increased responsibility and advancement as the company grows.