Scrum Master - Remote / Telecommute

Certified Scrum Master

Requirement/Must Have:

• Active Certified Scrum Master certification.
• Experience in coaching teams on Agile methodologies, facilitating agile ceremonies, and fostering a culture of continuous improvement and collaboration.
• Experience leading and facilitating key agile ceremonies, including planning sessions, stand-ups, product demonstrations, and retrospectives.
• Experience working within an agile development environment.
• Demonstrated AI fluency through daily use of generative AI and agentic tooling for delivery-grade work.
• Comfortable with prompt design, retrieval-augmented generation, and evaluation of AI output for risk, hallucination, privacy, and sensitivity.
• Process automation literacy, including working knowledge of workflow automation, digital forms, structured intake, and agentic process orchestration.
• Ability to translate technical change into accessible communication for business, product owners, delivery teams, and stakeholders.
• Strong verbal and written communication skills.

Responsibilities:

• Identify and remove roadblocks and distractions that affect sprint commitments and prevent delivery of product features.
• Manage the agile sprint process for cross-functional program review or product delivery teams.
• Provide leadership and mentoring in agile principles, policies, and procedures to enable teams to self-organize.
• Manage communication, maximize transparency, and resolve conflicts within the delivery environment.
• Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement.
• Coach the team on the application of agile methodology, including effective estimates, sprint commitments, and managing external dependencies.
• Guide product owners on reporting, release planning, and road-mapping.
• Maintain delivery metrics and report on product level plans, progress, and quality assurance using project management tools.
• Build AI-augmented routines that improve team delivery practices and reduce administrative overhead.
• Participate in digital service delivery activities, such as user research and usability testing.

Nice to Have:

• Experience delivering training sessions via web-based interactive technology.
• Experience guiding Agile teams in accountability and self-organization with a focus on integrating AI into workflows.
• Experience implementing CI/CD pipelines with automated testing, deployment, and observability.
• Experience personally using AI tools to enhance Scrum Master responsibilities such as meeting preparation and backlog analysis.
• Experience planning work that aligns to product owner priorities.
• Experience with software development processes and associated best practices, methods, and tools.
• Experience working within North XX Public sector environments including municipal, provincial, or federal levels.
• Experience working with teams that apply UX design, service design, design thinking, or human-centered design approaches.

Skills:

• Scrum Master.
• Agile/Scrum Methodologies.
• Agile Ceremonies.
• Team Coaching & Facilitation.
• Sprint Planning.
• Backlog Management.
• Product Owner Support.
• Agile Delivery Metrics.
• Generative AI/Agentic AI.
• Process Automation.
• Continuous Improvement.
• Prompt Design.
• Retrieval-Augmented Generation.
• Workflow Automation.
• CI/CD Pipelines.

Qualification And Education:

• Certified Scrum Master (CSM).