Security Alarm Monitoring Specialist

Security Alarm Monitoring Specialist

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Astraeus Operations (AO) is an SBA-certified 8(a) Small Disadvantaged Business (SBD) subsidiary of the Chenega Corporation, an Alaska Native Corporation (ANC). We are a small business with large business capabilities due to our shared-services Program Management Office (PMO) structure. Through our ISO 9001:2015 certification, we can accomplish the full range of contract services including financial, human capital, recruiting, procurement, security, and technical resources to achieve contract mission requirements. As a result, our 'small business – big capability' dynamic benefits our clients through consistent communications and straight-lined workflows, ensuring our accountability to our clients for successful mission fulfillment.

In plain terms, our clients gain a team that's on the same page to achieve and support the client's mission. We vigorously respond to clients' requests without additional costs, delays, or inefficiencies that are often experienced with larger, more cumbersome organizations. AO is eligible for sole source, direct awards up to $100M for DOD and up to $25M for other federal agencies, without J&A. Astraeus is the easy button for a client wishing to take advantage of the rapid, agile, and flexible sole source procurement option. Combined with the shared PMO services, Astraeus offers highly competitive labor rates to fulfill day-to-day contract operations.

The Security Alarm Monitoring Specialists support 24/7 operations at a high-security facility. The position involves active surveillance, access control monitoring, and communications management in support of Norfolk Naval Shipyard/Naval Sea Systems Alarm Monitoring Point (AMP) security mission. Candidates must demonstrate technical proficiency, attention to detail, and emotional composure under pressure.

Responsibilities

• Operate and monitor computerized Intrusion Detection Systems (IDS), Closed-Circuit Television (CCTV), and Automated Access Control Systems (AACS).
• Assess and interpret alarms; coordinate appropriate emergency or security response via Radio Dispatch Center (RDC).
• Utilize access lists to verify clearance status and authorize entry into restricted areas.
• Maintain and document logs of all alarm activities, hourly surveillance checks, and communications.
• Respond professionally to non-emergency and emergency calls and direct them to the RDC as required.
• Operate communications equipment, including radio consoles, portable radios, and secure telephones.
• Use office equipment such as desktop/laptop computers, printers, fax machines, and scanners.
• Create, maintain, and organize files and documentation according to SOPs.
• Prepare supply requisitions for inventory maintenance of consumables and non-consumables.
• Provide professional and tactful guidance to individuals denied access.
• Refer complex or unresolved issues to the AMP Site Supervisor or designated authority.
• Support emergent security incidents and events, including managing area load lists.
• Maintain consistent work attendance, including nights, weekends, and holidays.
• Other duties as assigned.

Qualifications

• High school diploma or GED equivalent.
• 2+ years' experience in alarm monitoring, physical security, military operations center, emergency communications, or a similar environment is preferred.
• Secret clearance required.

Knowledge, Skills, and Abilities:

• Availability to work rotating shifts, including weekends and holidays.
• Demonstrated proficiency with computer systems, including the ability to quickly learn and operate multiple software systems, databases, and electronic monitoring tools.
• Ability to assess active situations and make sound, timely decisions under pressure.
• Strong verbal and written communication skills; able to clearly convey information to team members, security personnel, and emergency responders.
• Skilled in operating alarm monitoring systems, radio equipment, and office technology.
• High level of attentiveness to environmental and operational changes.
• Adequate problem identification and resolution skills.
• Ability to accept feedback and adjust performance accordingly.
• Capable of maintaining accurate logs, organizing records, and managing inventory.
• Ability to manage emotional responses in high-stress or emergency scenarios.
• Maintains punctuality, follows schedules, and demonstrates reliability in all duties.
• Tactful interaction with personnel and adherence to SOPs and security protocols.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.