Assistant Team Leader

Job Description:

Job Title: Assistant Team Leader

Location: Saint Louis, Missouri

Department: Adult Community Services

Employment Type: Full Time

Job Summary:
Join our collaborative and mission-driven team as an Assistant Team Leader, where you will play a key role in supporting clinical excellence, staff development, and quality service delivery. This position offers the opportunity to grow as a leader while directly impacting both team performance and client outcomes. As an Assistant Team Leader, you will help guide and support clinical and support staff, promote best practices, and ensure services remain recovery-focused, trauma-informed, and culturally responsive. We are seeking a thoughtful, organized, and compassionate professional who values mentorship, accountability, and teamwork while making a meaningful difference in the lives of those we serve.

In this role, you will assist with clinical supervision, quality assurance, staff onboarding, performance monitoring, and coordination of care. You will work closely with leadership, community partners, and interdisciplinary teams to support effective service delivery, analyze outcomes, address challenges, and contribute to continuous program improvement.

This position offers...
• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
• Provide clinical supervision, mentoring, and coaching to assigned direct reports through regular supervision meetings and field observations
• Support onboarding and orientation of new team members, including training plans and development support
• Monitor and review clinical documentation and service notes to ensure quality, medical necessity, and alignment with treatment plans
• Provide feedback and identify performance improvement strategies during supervision sessions
• Monitor team performance related to access, efficiency, effectiveness, and accountability
• Assist with monitoring outcomes, utilization, and treatment effectiveness
• Accompany staff during field visits to provide feedback and development support
• Promote service delivery that is recovery-focused, trauma-informed, and culturally competent
• Coordinate care across teams, departments, and external providers to support client needs
• Participate in on-call rotation and provide crisis intervention support as needed
• Assist leadership with scheduling, service planning, and utilization review activities
• Address critical incidents, grievances, and documentation in accordance with agency policy
• Monitor training requirements, time records, annual reviews, and professional development needs for assigned staff
• Participate in agency-wide meetings, trainings, reporting, and quality improvement initiatives
• Serve as back-up leader in the absence of the Clinical Supervisor
• Complete required in-person client contacts as assigned
• Perform other duties as assigned by program leadership

Education, Experience, and/or Credential Qualifications:
• Bachelor's degree in a social service-related field
• Minimum of three (3) years of experience working in a social services setting
• Knowledge of DSM, psychotropic medications, and substance use services
• Strong understanding of case management, rehabilitation methods, and community-based mental health services

Additional Qualifications:
• Must have a valid driver's license with an acceptable driving record and current auto insurance
• Must have access to a personal vehicle for business use
• Ability to provide effective supervision, mentoring, and staff development
• Strong verbal and written communication skills
• Ability to analyze data, monitor outcomes, and support quality improvement initiatives
• Ability to manage multiple priorities and work collaboratively across teams
• Must complete required trainings, including Med Tech, First Aid, and CPR, as required

Physical Requirements
• Ability to exert up to 10 pounds of force occasionally
• Ability to perform repetitive hand, finger, and arm movements for typing and writing
• Ability to sit for extended periods with occasional walking or standing
• Ability to meet the physical demands of a sedentary work environment

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Places for People is a Smoke and Tobacco Free Workplace.