Tier II IT Help Desk Specialist
Socket.dev
GDIT is seeking a Service Desk Specialist to provide Tier II IT operations support in a fast-paced, ITIL-oriented environment. You will handle incidents, service requests, and end-user training, ensuring timely resolution and clear communication. You will work with multiple teams, support a large end-user community, and contribute to knowledge base documentation while adhering to SLAs. #J-18808-Ljbffr Socket.dev
Vacancy posted 1 day ago
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$39 per hour
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$44.61 per hour
Overview Tier 2 Service Desk Analyst Arlington, VA Are you ready to enhance your... ...is seeking a Tier 2 Help Desk Analyst to provide advanced... ...classified and unclassified IT environments in support of a... ...DoD standards. Perform Tier II problem identification, diagnosis...Work at officeLocal areaRemote work- Aretum, Llc is seeking a Help Desk Technician II to provide advanced troubleshooting and deskside support for escalated Tier 1 incidents. The role operates from the IT Contact Center and TAC, focusing on complex issues, validating solutions, and guiding Tier 1 staff. Given...
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