Client Care Supervisor / Care Coordinator

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Are you a compassionate Care Coordinator looking for a supportive team? Join us!
We are looking for dedicated individuals who bring trusted care and true compassion to our clients. When you join our team, youll enjoy great perks and a management team that truly backs you.

Why HomeWell Cares?

• Mileage reimbursement
• Paid Time-off
• Paid orientation
• Paid training
• Referral program
• Staff Appreciation
• Employee Referral and Rewards Program
• Monthly/Quarterly Appreciation Activities

Job Summary
The Care Coordinator is responsible for coordinating, implementing, and supervising the delivery of services to agency clients in alignment with the companys mission and standards of care. This position is accountable for adherence to regulatory and agency requirements for service provision and ensures compliance with and maintenance of client records. Additionally, the Care Coordinator will support business growth by visiting and building relationships with facilities, hospice organisations, senior living communities, rehabilitation centres, hospitals, discharge planners, and other referral partners in and around Myrtle Beach.

Responsibilities

• Introduce the agency's non-medical home care services and pursue referral opportunities while documenting all outreach activities and reporting outcomes to management.
• Collaborate with physicians, patients, families, and healthcare staff
• Coordinate a variety of healthcare programs
• Develop individualized care plans
• Educate patients on their healthcare options
• Create goals and monitor progress toward goals
• Create schedules

Qualifications

• Minimum qualification: Certified Nursing Assistant (CNA) required
• Minimum 2 years of home care field experience required
• Experience in care coordination, supervision, case management, or client services preferred
• Experience conducting client assessments and supervisory visits
• Experience supporting caregivers and monitoring service quality
• Experience with scheduling, documentation, and compliance
• Strong communication, customer service, and relationship-building skills
• Ability to represent the agency professionally and promote services to referral sources
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Valid drivers license
• Willingness to travel within the service area
• Basic computer skills and the ability to complete documentation accurately