OT NOC Administrator

We are seeking an OT NOC Administrator (Tier 1) to monitor and provide first-level support for critical Operational Technology (OT) environments. The role includes incident response, basic troubleshooting, documentation, and escalation of complex issues. Primary Responsibilities Monitor OT systems, infrastructure, and alerts. Respond to alarms and incidents and perform basic troubleshooting. Support OT environments, including SCADA, PLCs, and HMIs. Follow incident response and escalation procedures. Document incidents, resolutions, and operational procedures. Assist with patching, performance monitoring, and reporting. Collaborate with engineering and technical teams. Required Qualifications Experience in a NOC, Operations Center, or technical support environment. Knowledge of OT systems, SCADA, PLCs, and HMIs. Experience with monitoring and alerting tools. Strong knowledge of TCP/IP, VLANs, routing, and switching. Experience with incident monitoring, troubleshooting, and escalation. Strong communication and documentation skills. Associate degree in a technical field or equivalent experience. Ability to work rotating shifts, including nights, weekends, and holidays. Preferred Qualifications OT cybersecurity or industrial control systems experience. Windows Server administration experience. Experience with system patching and performance monitoring. CompTIA Network+, CCNA, or ISA/IEC 62443 certification. Techvilla Solutions