Application Support Analyst:
$100 - $105 per hourAkraya
Application Support Analyst
Primary Skills: Implementation (Expert), Troubleshooting (Advanced), Testing (Intermediate), Documentation (Intermediate), Customer Support (Expert) Contract Type: W2 Only Duration: 4 Months Location: Yonkers, NY - 10701 (Onsite) Pay Range: $100 - $105 per hour on W2
Job Summary
As an Application Support Analyst, you will be responsible for installing new applications and upgrading existing ones, ensuring seamless go-live support, and providing continuous user support for various modules and functionalities. You will play a critical role in analyzing business needs, creating detailed system specifications, and conducting comprehensive tests to ensure the applications meet user requirements. Your expertise will also extend to resolving challenges, enhancing system efficiency, and facilitating the effective use of applications across the organization.
Key Responsibilities
- Install new applications, components, and execute system upgrades.
- Analyze user requirements to assist with system enhancements and improvements.
- Conduct application testing, document outcomes, and support 24x7 customer inquiries.
- Design database queries and generate reports to meet business needs.
- Serve as a liaison between the users, internal teams, and vendors for issue resolution and system modifications.
Must Have Skills
- Proficiency in application implementation and support.
- Strong analytical and troubleshooting abilities.
- Effective communication and documentation skills.
Industry Experience: Prior experience in a related clinical or business domain is preferred
ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Vacancy posted 2 days ago
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