AC Benchmark Server

Job Description

Job Description

Description:

The Benchmark Server is responsible for providing the highest quality of service to guests in an efficient and courteous manner. A Benchmark Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables courteously and efficiently. They will collect payments and assist in keeping the area and equipment clean.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees with a smile.
• Have a thorough knowledge of menus and specials in restaurant.
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.
• Monitor cleanliness and proper sanitation of service bar, bar tables, stations and service areas.
• Quickly and accurately take guest orders.
• Accommodate any special requests made by a guest or offer appropriate alternatives.
• Ensure guests are enjoying their meals and take action to correct any problems.
• Accurately prepare meal checks and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift, cards room credits and vouchers.
• Clear clean and reset tables as needed.
• Perform opening and closing procedures.
• Perform any other duties as requested by management.

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field a PLUS.
• English fluency required
• Certification of previous training in liquor, wine and food service a PLUS
• Ability to input and access information in computers.
• Must be willing and have the ability to work a varied schedule that may include evenings, weekends and holidays
• Full- and part-time positions available.
• Willing and able to stand/walk for entire shift if needed
• Possess basic reading, writing and math skills