Commercial Roof Diagnostics Lead

Job Description

Job Description

Commercial Roof Diagnostics Lead

Also known as: Service Crew Lead, Field Service Supervisor, Roofing Service Team Leader

Location: Minnesota RMM (Service) Division

Compensation: $40 – $50 per hour, based on experience

A day in this role

You roll up before sunrise, check the day’s service tickets, and head out with a compact crew of 1–2. First stop: a distribution center with a mysterious leak. You trace water paths across EPDM, scan seams on TPO, test a PVC penetration, and tighten up fasteners on a metal transition. Photos and notes go straight into the mobile service app. Before lunch, you’ve scoped repairs, eliminated the leak, and advised the facility manager on a few preventive fixes. The afternoon brings a quick inspection, a remediation on modified bitumen, and a call to support an emergency—your on‑call rotation means you’re ready to respond. Throughout, you lead by example: hands on, safety first, customer focused.

Why this service role stands out

• Service work only: Troubleshooting, diagnostics, repairs, and inspections—not production installs. Less time in extreme heat or cold compared to full-day production roofing.
• Autonomy: We trust experienced pros to own their day and deliver quality results.
• Use your expertise: Your roofing knowledge directly protects customers’ buildings.
• Potential overtime: Available based on operational needs.
• Flexible scheduling: Adjustments based on customer and operational priorities.
• Paid travel time: Window/drive time paid—including driveway-to-driveway where applicable, per established travel-distance guidelines.

What you will handle

• Diagnose and repair leaks on commercial systems: EPDM, TPO, PVC, metal, and related assemblies.
• Execute service repairs and remediation efficiently, accurately, and safely.
• Inspect roofs, document conditions with photos, and develop clear repair scopes.
• Lead and work alongside a small crew (typically 1–2 people).
• Communicate professionally with building owners, facility managers, and internal teams.
• Leverage mobile applications for inspections, reports, and closeout documentation.
• Flag additional service needs when observed.
• Participate in the on-call rotation and respond to emergencies as needed.
• Follow OSHA requirements and company safety procedures at all times.

What you bring

• 3+ years in commercial roofing service, with strong troubleshooting and repair capability.
• Proven ability to independently locate and resolve roof leaks.
• Valid driver’s license and acceptable driving record.
• Solid safety mindset; working knowledge of OSHA requirements.
• Comfort with smartphones/tablets for photos, inspections, and service reporting.
• Reliable, detail oriented, and adaptable when plans change.
• Leadership or mentoring experience with a small crew preferred.

What we offer

• Competitive pay: $40–$50 per hour, based on verified experience.
• Health, Dental, and Vision Insurance.
• 401(k) plan with company match.
• Paid vacation and holidays.
• Ongoing training and clear growth paths within a large, established national roofing company.

Preferred proficiencies

• Leadership / People Management; Supervisory Experience
• OSHA 10-Hour Certification (OSHA 10); OSHA 30
• Maintenance and Repair Skills
• Crane Operation
• EPDM; Modified Bitumen; PVC; TPO; Sheet Metal

If you’re a service-minded roofer who loves solving problems and doing quality work without someone looking over your shoulder, let’s talk.

Equal Opportunity Employer

Holland Roofing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.