Cloud Infrastructure Engineer - xPaaS

Role : Cloud Infrastructure Engineer - xPaaS


Location: Phoenix, AZ


Duration: Long term


Embarked on an exciting Cloud, Big Data and Mobile transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team.


The platform will deliver a framework to support multiple programming languages, i.e. Java, Node.js, Python etc for enterprise and consumer mobile & web application developers. You will create innovative tools and capabilities to enable continuous delivery - building, provisioning, and administering multi-tenant, scale-out applications throughout the life cycle, from development, testing and into production. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers. As an Infrastructure Engineer, your primary responsibilities will be to maintain a robust, efficient, effective, 24x7 service operation for the Private and Public Cloud environment and its tools. You will work closely with your US and India leaders and peers to deliver a "Follow the Sun" capability that is best in class in Quality and Capability at a cost-effective price point.


Scope of Impact/Influence

• Responsible for the infrastructure platform and supporting technology
• Leads the design, build, enhancement, and integration of infrastructure with AET
• Plays an integral role in building and enhancing infrastructure in terms of robustness, scalability, availability, and efficiency
• Leadership accountable for team completing assigned tasks and delivery of quality work

Education & Technology core competencies

• Bachelor's degree in computer science, computer engineering, or related field required; advanced degree preferred.
• Overall 7+ years of industry experience with 5 Years of relevant experience
• 5+ years of Unix/Linux system administration experience extensively
• At least 3 years' experience in supporting and maintaining the on-prem production-grade environment in two or more like Redis (Enterprise), Kafka, Elasticsearch and Astronomer etc.
• At least 2 years' experience in supporting and maintaining the production-grade environment in Terraform or similar IAC tool
• At least 2 years' experience in supporting and maintaining the production-grade environment in Google cloud (Foundations and Managed services like PSC, Interconnect, Pub Sub, Cloud Run, Memory store etc)
• At least 2 years' experience in supporting and maintaining the production-grade environment in deploying COTS apps in K8 environments like OpenShift or GKE.
• Experience with automation tools ( Ansible, Shell Scripts, Python/Java )
• Cluster management, configurations, upgrades, and migrations on Red Hat Linux 8 in virtual machines
• Leading big infra migrations programs from on-prem to on-prem, on-prem to Public and Hybrid clouds.
• Extensive experience in Linux performance monitoring by using system tools, security setup, troubleshooting and performance tuning as necessary to ensure optimum performance, patching of Linux servers on regular schedule
• Eager to learn new technologies in a short time span

• Experience in change management, Incident management, RFC, Problem management & RCA
• Experience in automation to increase efficiency
• Optimize and streamline troubleshooting and debugging efforts by applying expertise across the infra and app domain.
• Working knowledge of monitoring tools

• Other skills
  • Proven diagnostic, troubleshooting, and service restoration skills.
  • Excellent interpersonal skills, customer service skills, and English communication skills with difficult customers in outage situations.
  • Metrics management
• Outstanding written and verbal communication skills
• Bachelor's degree in computer science, Computer Engineering, or equivalent work experience