Outreach Manager | Pediatric Mental Health | Ages 4-12
InspireKids
Job Description
Job Description
Description:
Outreach Manager
Full-Time| Leadership Opportunity | Competitive Pay & Benefits
InspireKids Behavioral Health is seeking a motivated and relationship-driven Outreach Manager to lead our outreach and referral growth throughout the Cleveland area. This role is responsible for building strategic partnerships, expanding referral networks, and increasing access to our behavioral health services for children and families.
POSITION DETAILS
Position: Outreach Manager
Schedule and Hours:
- Full-time, Monday–Friday
Compensation: Competitive salary (based on experience)
Location: 5595 Transportation Boulevard, Garfield Heights, OH 44125
Benefits:
- Health, Dental, and Vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO) and paid holidays
- Professional development and ongoing learning opportunities
- Career growth within a rapidly expanding organization
RESPONSIBILITIES
As the Business Development Manager, you will be responsible for growing InspireKids presence throughout the community by developing strong relationships with referral sources, schools, healthcare providers, and community organizations. You will serve as an ambassador for our mission while helping more children and families access the behavioral health services they need.
Key responsibilities include:
- Develop and execute business development strategies to increase referrals and program growth.
- Build and maintain relationships with schools, pediatricians, hospitals, behavioral health providers, social service agencies, and community organizations.
- Conduct in-person meetings, presentations, and educational events to promote InspireKids services.
- Identify new partnership opportunities throughout Northeast Ohio.
- Track referral activity and maintain an organized pipeline using CRM systems.
- Collaborate with the admissions and clinical teams to ensure a seamless referral and intake process.
- Represent InspireKids at networking events, conferences, school functions, and community outreach events.
- Monitor market trends and identify expansion opportunities.
- Help develop marketing initiatives, outreach campaigns, and community engagement strategies.
- Work closely with leadership to establish and achieve referral and growth goals.
- Maintain strong relationships with existing referral partners through consistent communication and follow-up.
- Serve as a champion for InspireKids' mission of improving the lives of children and families through compassionate behavioral healthcare.
QUALIFICATIONS
- Bachelor's degree required; Bachelor's or Master's degree in Business, Healthcare Administration, Marketing, Communications, or a related field preferred.
- Minimum of 3–5 years of experience in business development, healthcare marketing, provider relations, or community outreach.
- Experience building referral networks within healthcare, behavioral health, education, or social services preferred.
- Proven ability to develop and maintain strong professional relationships with community partners and referral sources.
- Strong presentation, networking, and public speaking skills.
- Excellent communication, negotiation, and interpersonal skills.
- Highly organized with the ability to manage multiple priorities and work independently.
- Experience using CRM systems and Microsoft Office Suite; healthcare EMR/CRM experience is a plus.
- Knowledge of behavioral health services, Medicaid, and the healthcare referral process preferred.
- Self-motivated with a results-driven mindset and a passion for expanding access to care for children and families.
- Valid Ohio driver's license and reliable transportation; local travel throughout Northeast Ohio is required.
- Bilingual (English/Spanish) is a plus.
ABOUT INSPIREKIDS
At InspireKids, we believe children thrive when they feel seen, supported, and understood. We provide a compassionate and structured environment through our Partial Hospitalization Program (PHP), and outpatient services in school and community settings for children ages 4–12 working through emotional and behavioral challenges.
Our Core Values - “I.N.S.P.I.R.E.”: These values guide how we care for children and how we care for our team.
- Integrity: We act with honesty, ethical practice, and accountability.
- Nurturing: We build safe, supportive environments where children can flourish.
- Strength: We help children build inner confidence and emotional resilience.
- Partnership: We walk alongside families, educators, and communities.
- Innovation: We embrace creativity and evidence-based approaches.
- Respect: We honor the dignity of every child and caregiver.
- Empathy: We lead with understanding, patience, and heart.
If you want to make a meaningful impact in a place that values heart, creativity, collaboration, and clinical excellence, you will feel right at home here.
WHAT'S NEXT? Please complete an application and submit your resume for review and consideration. Our team reviews each and every candidate with thoughtful and careful consideration. If you are selected to move forward, our team will reach out to you to coordinate the next steps.
As InspireKids continues to grow, we regularly add new roles to our team. If you are not invited to interview for this opening, but your background and values align with our needs, we may reach out regarding future opportunities that are a strong fit. Don’t wait – APPLY TODAY!
Equal Opportunity Statement: InspireKids is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals of all backgrounds to apply.
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