Room Attendant

Job Description

Job Description

ABOUT OUR ROLE 

The Room Attendants (hotel housekeepers) are expected to maintain cleanliness, orderliness, and hygiene standards throughout the hotel's guest rooms, common areas, and other designated spaces.

ESSENTIAL 

FUNCTIONS 

• Cleaning and sanitizing all surfaces in guest rooms and public common areas, including furniture, fixtures, and electronic devices.
• Making beds, changing linens, and replacing towels and amenities.
• Vacuuming carpets, rugs, and upholstery.
• Dusting and wiping down surfaces such as desks, tables, and countertops.
• Emptying trash bins and replacing liners.
• Restocking supplies such as towels, toiletries, coffee, and tea.
• Cleaning and disinfecting bathroom fixtures, including sinks, toilets, tubs, and showers.
• Checking for any maintenance issues or damages and reporting them to the appropriate department.
• Checking guest rooms for any items left behind by guests and following hotel procedures for handling lost and found items.
• Following established protocols for handling cleaning chemicals and using personal protective equipment when necessary.
• Adhering to health and safety regulations and guidelines to maintain a safe and healthy environment for guests and staff.
• Participating in training sessions on safety procedures and emergency protocols.
• Providing friendly and courteous service to guests when interacting with them in hallways or guest rooms.
• Responding promptly to guest requests or concerns and addressing them with professionalism and efficiency.
• All other duties as assigned.

QUALIFICATIONS 

Minimum Qualifications:  

• Communicate clearly, whether in writing (e.g., giving written instructions) or verbally
• Ability to communicate in English, verbal and written
• A great smile, attitude and desire to work with an energetic team!
• Ability to work flexible hours, including weekends and holidays 

Preferred Qualifications:  

• Experience in a hotel or resort setting 
• Knowledge of cleaning chemicals, proper storage, and disposal methods 

PHYSICAL 

REQUIREMENTS

• Must be able to remain upright continuously on a firm surface for an 8–10-hour shift.
• Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
• Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
• Must be able to ascend to 12 feet in height on a ladder.  

ABOUT OUR 

BENEFITS 

Company Benefits and Perks

Full Time

Part Time

Seasonal

Medical (with company contribution)

Eligible

-

-

Dental (with company contribution)

Eligible

-

-

Vision (with company contribution)

Eligible

-

-

Paid Time Off

Eligible

-

-

401(k)(with company match)

Eligible

Eligible

-

Sick Time

Eligible

Eligible

-

Employee Dining Discounts

Eligible

Eligible

Eligible

Employee Marketplace Discounts

Eligible

Eligible

Eligible

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. 

PAY RATE