Luxury Sales Associate PT

Job Overview The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and foremost, the Ralph Lauren Sales Professional must have the selling skills, confidence and drive to exceed sales goals. They must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client’s interest in Ralph Lauren’s lifestyle brand. Sales Professionals hold the critical position of acting as brand ambassadors, consistently exceeding customer expectations and achieving their sales targets, and their entrepreneurial spirit is evident in every interaction. Responsibilities Provide exceptional customer service and hospitality by greeting, listening and assisting customers, exceeding their expectations and demonstrating excellent product and styling knowledge. Elevate in‑store experience by consistently delivering memorable moments to every customer. Maintain customer correspondence to build and enhance relationships and drive sales. Drive consistent business through key product pillars and full‑price volume across all Ralph Lauren lifestyles. Utilize technology and virtual selling to reach clients and offer the full breadth of Ralph Lauren products. Develop strong product knowledge across the RL Lifestyle catalogues. Be well informed about company history, current events and general information about Ralph Lauren. Stay knowledgeable of current industry trends and technology, including familiarity with competition. Maintain a professional appearance and behavior, following the Ralph Lauren dress, presentation and grooming standards. Support and leverage all company initiatives related to product launches, customer experience and selling. Adhere to company policies and procedures at all times. Assist with inventory, special events and projects as needed. Perform opening and closing store duties as needed. Maintain open, professional and ongoing communications with store management, peers and corporate partners. Ability to network and socialize with target customers. Qualifications Relevant work experience preferred. Well‑developed written and verbal skills. Excellent interpersonal skills with the ability to build and maintain strong working relationships. Strong organizational skills and attention to detail required. Ability to multi‑task and work in a high‑pressure environment. Self‑starter and proactive mindset with passion for learning. Positive energy and genuine desire to work with people. Proficiency in English; other languages a plus. Passion for the Brand and thriving in a selling environment. Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook. Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around or with chemicals, lift up to 30 lbs, and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines. Ability to operate the register, stand, move and walk for multiple hours. #J-18808-Ljbffr Ralph Lauren