Senior Network Engineer

Senior Network Engineer

Sompo is seeking a highly skilled Senior Network Engineer responsible for the design, implementation, and support of network technologies across the organization’s global landscape. This role emphasizes network security, next-generation connectivity, and high availability. The ideal candidate will provide Tier 3 operational support, lead complex troubleshooting, and ensure consistent network performance and reliability across enterprise environments.

Key Responsibilities:

• Design, develop, and deploy LAN/WAN network infrastructure across global environments.
• Provide Tier 3 support and perform advanced troubleshooting for all LAN/WAN issues and alerts.
• Configure and install a variety of network devices and services, including routers, switches, firewalls, load balancers, VPNs, and QoS.
• Conduct network maintenance and upgrades, including service packs, patches, and security configurations.
• Monitor and analyze network performance, availability, and capacity trends.
• Maintain documentation for all network systems, configurations, and procedures.
• Adhere to change and configuration management policies to ensure proper governance.
• Implement and enforce security tools, policies, and procedures in collaboration with the information security team.
• Collaborate with vendors and internal IT teams to resolve escalated issues efficiently.
• Participate in 24x7 on-call rotation for after-hours network support.
• Conduct technical training sessions for internal IT resources.
• Perform administrative tasks such as time entry, reporting, and participation in incident/change management meetings.

Technical Qualifications:

• 5–8 years of hands-on experience in enterprise network engineering and support.
• CCNP certification required.
• Proven ability to diagnose and resolve complex network issues quickly.
• Strong experience with:
• Routing & Switching: EIGRP, OSPF, BGP, VLAN, VTP, STP, EtherChannel
• Security: Cisco ASA, Firepower (FTD), IPS, Cisco ISE, VPN (IPSec/SSL/Cisco AnyConnect), AAA, TACACS+, RADIUS, 802.1x
• Wireless: Cisco WLC (preferred)
• Load Balancing: Citrix NetScaler or other enterprise load balancers
• Cloud & Data Center: AWS, Azure, GCP (plus); Cisco Nexus 9K/7K (ACI preferred)
• SD-WAN: Silver Peak (preferred), Aruba SD-WAN (plus)
• Firewall Cloud Services: Zscaler (preferred)
• Protocols: TCP/IP, FTP, SMTP, SNMP, SSL, QoS
• Hands-on experience with Cisco Catalyst and Nexus devices, NX-OS, and IOS environments.
• Experience supporting applications such as SAP, Citrix, and enterprise portals.
• Strong analytical skills for interpreting performance metrics and recommending improvements.

General Qualifications:

• Strong communication and presentation skills with the ability to interface effectively across teams.
• Team player with excellent collaboration and documentation abilities.
• Self-motivated and proactive in resolving issues and improving systems.
• Ability to learn quickly and adapt to new technologies.
• Capable of managing multiple tasks under tight deadlines in a dynamic environment.

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• CCNP certification is required.