Team Member Back of House

Position Summary

At Oroville Chick-fil-A, a Team Member is more than a position on a shift. You help create an environment where guests and Team Members feel cared for, connected, and that they belong. You will serve guests, support your team, execute to Chick-fil-A standards with excellence and continue growing in skill and responsibility.

What You'll Do

• Prepare food on the Chick-fil-A menu with attentiveness, courtesy, urgency, accuracy, and genuine care.

• Clean, wash and sanitize dishes, machines, floors etc.

• Follow Chick-fil-A procedures and standards for hospitality, quality, food safety, cleanliness, and workplace safety.

• Perform assigned tasks and responsibilities with urgency and attention to detail while protecting quality, accuracy, safety, and hospitality.

• Keep work areas clean, stocked, organized, and ready to serve.

• Communicate respectfully, support your teammates, and respond positively to changing restaurant needs.

• Arrive on time, in proper uniform and grooming standards, and ready to work.

• Receive coaching with maturity, apply feedback, and take ownership of your development.

Compensation & Benefits

Pay: $20.50-$21.50 per hour.

Work Schedule: This is an hourly role generally expected to work approximately 2-40 hours per week based on business needs. Schedule requirements may include opening, closing, peak periods, weekends, and special events.

Health Insurance: Employer contribution toward health insurance for eligible Full-Time Team Members.

Free Food: Complimentary Team Member meals in accordance with restaurant policy.

Flexible Scheduling: Scheduling designed to support both restaurant needs and Team Member availability.

Growth Opportunities: Leadership development and opportunities for career advancement.

Benefit offerings and eligibility requirements are governed by current restaurant policies and applicable plan documents.

Our Mission

Care for people, welcome everyone, own the standard

Our Values

Accountability • Welcoming • Caring • Servant Leadership • Trustworthy

Our Vision

We lead the brand standard by being trustworthy, being welcoming, caring and being a leader through service.

What We Expect From You

Performance - How well you execute. Consistently perform your responsibilities with urgency, accuracy, reliability, and excellence. Follow established standards and continually look for opportunities to improve.

Attitude - What you bring into the room. Approach work, challenges, guests, and teammates with positivity, maturity, grit, and a solutions-focused mindset. Your attitude affects the environment around you.

Chemistry - How you work with others. Build trust, communicate respectfully, support your teammates, and contribute to an environment where people feel cared for, connected, and that they belong. Put the success of the team ahead of personal preference.

Coachability - How you respond to feedback. Receive coaching with humility and maturity. Ask questions when you are unsure, apply feedback, and demonstrate a genuine commitment to learning and growth.

Influence - How you show up and impact others. Recognize that your presence affects the people around you, regardless of title. Warmly greet every guest and Team Member you encounter, treat others with genuine care and respect, and offer a fond farewell. Use your words, actions, energy, and presence to positively influence our environment.

What We're Looking For

• A genuine desire to serve and care for people.

• Reliability, integrity, and a strong work ethic.

• A positive, solutions-focused attitude and willingness to work as part of a team.

• Coachability and a desire to learn and grow.

• Ability to perform basic arithmetic necessary in the operation of cashier systems

• Diligent in following restaurant timekeeping policies and procedures

• Ability to work effectively in a fast-paced restaurant environment that involves rapid task switching from prep, to main line, working machines and to washing dishes

• Ability to perform the essential functions of the role, as outlined in What You Will Do, with or without reasonable accommodation.

• Availability and reliability essential in instructing, overseeing, coaching and overall performance management throughout their shift.

Work Environment

This position is performed in person at Oroville Chick-fil-A and may include Front of House, Back of House, or cross-training assignments. The restaurant environment or this position may include prolonged standing and walking, reaching, bending, lifting, pushing and carrying 40 pound bags and boxes, repetitive motion, heat, cold, noise, wet surfaces, and cleaning products.

Essential functions include performing basic mathematical calculations, memorizing menus, and multi tasking.

OROVILLE CHICK-FIL-A IS AN EQUAL OPPORTUNITY EMPLOYER

State and federal laws prohibit discrimination in employment because of race, color, national origin, ancestry, sex, gender (including gender identity and gender expression), religion, age, mental or physical disability, military or veteran status, medical condition, marital status, sexual orientation, pregnancy, reproductive health decision making, or any other characteristic protected by federal, state or local law.