Service Associate - Base Operations

Service Associate (Base Operations)

We are helping an on-demand, autonomous ride-hailing company hire a Service Associate (Base Operations) to support daily fleet operations. In this role, you'll be responsible for the daily upkeep of the vehicles, with tasks such as cleaning, fueling, and ensuring the test site is organized and presentable for operations. Within the Base Operations (BaseOps) team, you'll help ensure that vehicles meet regulatory requirements per provided guidance. You'll also support the company's parts team in organizing and transporting spare parts inventory and help its driving team, Alpha Operations, with their operational testing needs. This role is based in Atlanta, GA, and offers the following schedules:

• Saturday-Wednesday 6:00AM-2:30PM OR 10:00PM-6:00AM
• Wednesday-Sunday 6:00AM-2:30PM OR 10:00PM-6:30PM

Primary:

• Supporting company milestones and optimizing drive operations across multiple locations.
• Ensure the vehicles, equipment, and workplace are clean and ready for use.
• Provide logistical support for the movement and storage of vehicles and equipment.
• Assist with paperwork and documentation related to vehicle readiness.
• Perform routine charging of our test vehicles and supporting equipment.
• Execute mission prep procedures, which include, but are not limited to, launching software across several devices per vehicle, verifying SW and HW configurations, deploying SW as appropriate, capturing requested data, and escalating issues as they arise.
• Support the readiness of spare parts and the associated inventory.

Secondary:

• Provide hands-on technical support to the BaseOps technicians.
• General testing support (e.g., documentation, pre-mission assistance, cone courses, obstacles, traffic control, support vehicle driving).