Sr. Patient Access Coordinator

Sr. Patient Access Coordinator

We're hiring a Sr. Patient Access Coordinator to join our Growth team. This role sits at the front door of care and plays a critical role in helping families successfully connect with treatment.

The Patient Access Coordinator serves as the bridge between scheduling and admission. Your primary goal is to ensure families are informed, prepared, engaged, and ready to attend their intake appointments. You will proactively identify and address barriers that may prevent families from showing up, completing required tasks, or moving forward with care. Success in this role will be measured by patient readiness, completion of pre-admission tasks, and appointment attendance.

This role is ideal for individuals who:

• Enjoy building relationships and motivating people to take action
• Are energized by solving problems and removing barriers to care
• Can balance empathy, persistence, and accountability
• Have experience working with underserved populations
• Are comfortable engaging families who may be overwhelmed, ambivalent, difficult to reach, or unfamiliar with mental health services
• Take pride in creating an exceptional experience for patients and families

You'll join a smart, deeply committed, and slightly quirky team that believes access to mental health care is a moral imperativenot a luxury. If you're excited by the idea of using your clinical skills to reduce suffering at scale, while helping build something that doesn't yet fully exist, we'd love to meet you.

The right person (you!) cares deeply about improving outcomes and quality of life for individuals with serious mental health conditions. You thrive in fast-paced environments, can navigate through high-stakes situations, and are committed to creating safe, integrated, and high-quality care. Flourish encourages applicants from all backgrounds, including those with lived experience, people of color, LGBTQ-identifying individuals, veterans, and differently abled individuals.

Flourish Health is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment that is free from discrimination and harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws. We embrace diversity and encourage all qualified candidates to apply, as we believe that our differences make us stronger and more innovative. Our dedication to inclusivity is the foundation of our work culture, where everyone is valued, respected, and has an equal opportunity to thrive.

Flourish Health participates in E-Verify. As an employer, we comply with federal law by verifying the identity and employment eligibility of all individuals hired to work in the United States.