ASL Interpreter, Relief

Category: Ancillary Administrative & Patient Services | Job Type: Part time | Shift: Rotating - 08 Hour | Location: Palo Alto, CA | Req: P135620-186 | Employee Group: SEIU | Benefits Eligible: No | Remote Eligible: No | Department: Interpreter Services | Scheduled Weekly Hours: 0 Job ID: P135620-186 JOB SUMMARY Under the direct supervision of the manager of interpreter services, the Relief ASL Interpreter conducts medical and general interpreting for the patient care staff and for patients and their families throughout LPCHS and its satellite locations. The interpreter acts as a Language Bridge to ensure best outcomes in communication between the hearing and/or speech impaired and their caregivers. The interpreter acts as a cultural consultant to staff and as an advocate, when appropriate, for non-hearing patients and families. The interpreter assesses and monitors patients' understanding of the information conveyed and keeps physicians and nurses informed as to the level of that understanding. The interpreter suggests referrals to medical staff, clinical social workers, patient representation staff, chaplains and ancillary services. The interpreter records services provided in electronic patient charts and represents LPCHS/SHC interpreter services at various functions. ESSENTIAL FUNCTIONS Assesses patient and family comprehension of informed consent as needed. Encourages patients' compliance with treatment acting as a cultural broker. Advises physician and patient care team of need for clarification. Assists LPCHS clinical staff in the assessment of situations in a culturally different context. Performs medical interpretation and transliteration for patients, families, medical staff and other care providers, including in-group settings such as family conferences. This includes, but is not limited to, interpreting when a caregiver is: Taking a patient's medical history Giving diagnoses Performing medical procedures Explaining the treatment plan Explaining medicine prescription and regimen Providing patient education or counseling Describing discharge and follow‑up plans Works with scheduling system and coordinators or managers to assess daily need for services, documents sessions in CERNER, and manages conflicts of scheduling to ensure the best outcome for patients. MINIMUM QUALIFICATIONS Education: Bachelors degree in a work-related discipline or field from an accredited college or university. Experience: Five years of progressively responsible and directly related work experience. License/Certification: None required. KNOWLEDGE Ability to establish and maintain effective working relationships. Ability to maintain confidentiality of sensitive information. Ability to remain calm under pressure and apply sound judgment. Ability to respond to on‑call needs and accommodate last‑minute requests. Knowledge of cultural and perceptual factors that may affect patient treatment and communication. Knowledge of extensive medical terminology and sign vocabulary, and continuing to improve sign competencies and medical terminology through continuing education. Knowledge of healthcare interpreter and professional standards of best practice, to ensure consistent quality and performance, including accuracy, confidentiality, impartiality, respect, cultural awareness, role boundaries, professionalism, self‑development and advocacy. Knowledge of and adherence to the healthcare professional interpreter's code of ethics. PHYSICAL REQUIREMENTS Mechanical and occupational physical requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Information available from the Occupational Health Department. PAY RANGE Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $47.84 to $53.57 Stanford Medicine Children’s Health (SMCH) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance. #J-18808-Ljbffr