Front Offices Sales and Patient Experience Coordinator

Hybrid Out‑of‑Network Physical Therapy Clinic Starting Pay: $20/hour Plus, Monthly Performance Bonuses About the Role We’re looking for a friendly, motivated Front Office Sales & Patient Experience Coordinator to be the first point of contact for our hybrid out‑of‑network physical therapy clinic. This role is ideal for someone who enjoys helping people, is comfortable having pricing conversations, and takes ownership of results. This is not a passive front desk role . You’ll be directly involved in clinic growth through scheduling new patients, following up consistently, and helping keep the schedule full. What You’ll Do Answer inbound calls, emails, texts, and web inquiries Schedule and confirm initial physical therapy evaluations Follow up with prospective patients who haven’t scheduled Rebook cancellations and no‑shows to keep providers’ schedules full Support patients throughout their care with clear communication and empathy How You’re Measured (Key KPIs) Completed Initial Evaluations Scheduled These KPIs reflect new patient conversion, follow‑up, retention, and schedule optimization. Pay & Incentives $20/hour starting pay Monthly performance bonuses tied to KPIs Typical bonus range: $350–$1,400+ per month High performers earn meaningful upside as clinic volume grows (Full bonus structure is provided during the interview process.) Who This Role Is Great For People who enjoy helping others make decisions about their health Strong communicators who are confident discussing value and pricing Organized, dependable, and follow‑through oriented individuals Experience in healthcare, wellness, fitness, hospitality, or sales is a plus (but not required) What Success Looks Like Happy patients and smooth front‑office operations More evaluations scheduled each month Fewer gaps in the schedule Join Our Team If you’re passionate about creating meaningful connections and want your work to directly impact the health and lives of others, we’d love to meet you. Joining our team means being part of a supportive, purpose-driven environment where every role contributes to exceptional patient care. This is more than a job—it’s an opportunity to make a real difference in the health, confidence, and well‑being of the patients and community we serve. #J-18808-Ljbffr Spine & Sports Physical Therapy