Human Resources Coordinator

POSITION SUMMARY The Human Resources (HR) Coordinator is a trusted partner within the HR team. This position coordinates and administers key processes in support of the HR Service level agreement and provides executive administrative support for the Chief People Officer (CPO). This role supports employee life‑cycle activities, maintains data integrity, and contributes to our culture of providing high quality employee experiences. This position follows a hybrid schedule, typically working on‑site with a remote schedule available upon demonstrating proficiency and in collaboration with the CPO and HR team. Objectives of This Role Deliver positive, timely vendor and employee experiences when responding to inquiries via phone, email, or the HR inbox. Serve as the Paylocity system champion for HR data accuracy, onboarding workflows, surveys, and reporting. Collaborate with HR Team members to continuously improve Paylocity usage and process automation across HR specializations. Serve as the primary backup for payroll processing and maintain payroll records and related reports. May work with Paylocity (HRIS/payroll vendor) to resolve problems. Support documentation and optimization of HR processes, working cross‑functionally within the HR team. Gain working knowledge of and provide administrative support within additional HR related systems such as Learning Management System (LMS), Monday.com (Project Management), Cornerstone (Benchmarking), and others not listed. Provide administrative and logistical support to the Chief People Officer. May support other members of the HR team as needed. Support compliance tracking, reporting, and data collection for audits to ensure consistency across all F&M locations. Acquire and maintain knowledge by attending educational workshops, webinars and reading publications pertaining to HR and/or payroll. Comply with and satisfactorily pass tests related to bank policy and regulations as applicable to role. Employee Lifecycle Coordination & Onboarding Complete new hire onboarding, initiate background checks, credit/drug screenings, and I-9 verifications. Ensure onboarding checklists are complete and accurate. Support processing of transfers, terminations, and employee status changes, maintaining file accuracy and compliance. Issue exit surveys in Paylocity and assist with exit data and reporting. Maintain employee personnel files (digital and paper) and oversee document retention schedules. Coordinate closely with the Learning & Development team on orientation scheduling, LMS assignments, and onboarding surveys & feedback to ensure a seamless and consistent new‑hire experience. HRIS & Data Integrity Serve as Paylocity administrator for onboarding workflows, surveys, and reporting. Maintain employee and position data, job grades, and compensation structures in Paylocity. Provide administrative and research support for F&M’s compensation program, including maintaining accurate pay grade data, conducting market salary research using vendor platforms, and assisting with annual compensation review preparation. Create and maintain reporting templates and generate requested reports. Ensure HRIS self‑service portal content remains accurate and up to date. Support year‑end filing, quarterly goals reporting, and HR data requests. Partner with HR team members to ensure system accuracy and resolve issues. Compliance, Audits, & Recordkeeping Maintain labor law postings for all office locations. Support quarterly self‑audits, internal audits, and data collection for external reviews. Track compliance deliverables and ensure adherence to retention and confidentiality standards. Maintain invoices and assist with G/L reconciliations and budget tracking. Serve as primary backup for payroll processing and record maintenance. Completes monthly job description review and review documentation ensuring all job descriptions within the organization are reviewed annually. Employee Relations, Documentation & Policy Support Provide administrative and documentation support for employee relations processes as requested. Maintain confidentiality, accuracy, and timely organization of HR records, investigation files, and performance documentation to ensure compliance with internal policy and applicable laws. Assist in drafting, distributing, and filing HR policies, employee communications, and handbook updates as directed. Reinforce a culture of professionalism, respect, and direct communication by handling sensitive information with discretion and integrity. Elevate any cultural concerns to CPO. Employee Experience, Recognition, & Engagement Support Coordinate employee recognition programs including service anniversaries, and monthly Town Hall slides. Manage the Service Award program, file feeds, and follow-ups with leaders. Support planning for employee events such as the annual employee outing, Jeans Day donations, and United Way programs. Partner with the HR team members to research and present community donation ideas. Reporting, Communication, & Administrative Support Provide regular reporting on surveys, onboarding accuracy, and compliance deliverables. Support creation of HR dashboards, data summaries, and Town Hall submissions. Manage the HR inbox as primary or backup responder, ensuring timely and professional communication. Provide administrative and logistical support to the CPO and HR team (as needed), including scheduling, meeting minutes, and supply management. Coordinate general HR announcements. Provide administrative support within Learning Management System. Collaboration & Continuous Improvement Partner within HR team to streamline HR processes and drive consistency. Identify and recommend process improvements to enhance efficiency and employee experience. Attend HR trainings and webinars to build ongoing professional knowledge. Uphold confidentiality, professionalism, and F&M’s mission to nurture lasting relationships. Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE Associate’s degree or equivalent from a two‑year college or technical school plus two to three years of administrative experience and/or training, or an equivalent combination of education and experience. ADDITIONAL REQUIREMENTS: KNOWLEDGE AND SKILLS Must be able to effectively communicate with employees, leaders, auditors, and outside vendors through oral and written communication. Intermediate to advanced skills with Microsoft Outlook, Word, Excel, PowerPoint, Adobe Acrobat. Previous HRIS/payroll experience is highly desirable—experience with Paylocity is a plus. Must have detail orientation and the ability to research and resolve problems or recommend solutions. Must demonstrate ability to handle sensitive and confidential information in an appropriate way. Collaboration – Ability to work across departments. Excellent organizational and time management skills. Possess a strong desire to continually improve and professionally develop. Capable of handling leadership and teammate situations tactfully and professionally. COMPLIANCE As generally applicable to F&M Bank and commensurate with these job functions, this job role includes accountabilities for following Bank policies and related procedures, as well as regulatory requirements involving federal and state laws, regulations, and related guidance. Compliance with Bank Secrecy Act (BSA), including accurate completion of Currency Transaction Reports (CTR) when applicable, Anti‑Money Laundering Act (AML), Office of Foreign Asset Control (OFAC) and the USA PATRIOT Act. Adhere to Customer Identification, Customer Due Diligence and reporting of suspicious activities to the BSA Department. Non‑exempt/Hourly Competencies Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current. Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work processes, manages time well, and handles information flow. Attendance: Employee is expected to adhere to the attendance, breaks and time off policies and to communicate with supervisor about anticipated time off or modifications to schedule. #J-18808-Ljbffr