Title Officer

Zillow Closing Title Officer

Zillow Closing is looking for an experienced Title Officer to bring deep search, examination, and curative expertise to our Title Solutions team. You will independently manage title-only files through examination and curative, resolve complex title matters, and help deliver a world-class closing experience.

You will work closely with search vendors to obtain complete search packages, keep Closing Associates informed of file status, and maintain momentum across a fast-moving pipeline. Success in this role means combining technical judgment, urgency, clear communication, and meticulous attention to detail to meet our service-level commitments.

In this role, you will:

• Review county records, search packages, tax certificates, tax assessor reports, attorney title opinions, surveys, and other property records to identify requirements and exceptions for title commitments.
• Conduct and evaluate county, DataTrace, PACER, Patriot/OFAC, LexisNexis, and related searches.
• Examine title commitments and attorney title opinions to identify matters that must be resolved before or at closing, including loans, liens, judgments, taxes, municipal liens, UCC terminations, and affidavit requirements.
• Coordinate with consumers, creditors, attorneys, underwriters, and vendors to cure title issues efficiently and accurately.
• Update title commitments as new information becomes available during clearance, including revising requirements and exceptions when a matter has been resolved.
• Interpret buyer and lender waiver requests and prepare pro forma title policies or marked-up title commitments.
• Draft or coordinate deeds, affidavits, escrow agreements, and other legal documents where permitted; review recorded instruments such as releases.
• Review county GIS overlays and satellite imagery to identify potential survey needs.
• Review and approve complex supporting documentation, including surveys, divorce decrees, trust agreements, probate records, bankruptcies, death certificates, entity formation documents, and court dockets.
• Generate and revise Insured Closing Protection Letters and calculate title insurance premiums and invoices for title-only transactions.
• Accurately enter clearance-related charges, such as survey invoices, into settlement statements.
• Communicate clearly and proactively with all transaction parties by phone and email, including supporting the general phone line as needed.
• Confirm all outstanding matters are cleared before or at close of escrow while effectively prioritizing a fast-moving queue of urgent work.
• Meet established turnaround times, service standards, and quality metrics that are monitored and reported weekly.

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $30.20 - $45.20 hourly. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $28.60 - $43.00 hourly. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

You are a detail-oriented title professional who takes pride in resolving complex issues, keeping commitments, and creating a high-quality experience for internal and external customers. You thrive in a collaborative, fast-paced environment and bring the judgment and initiative to move work forward independently.

You bring:

• Eight or more years of title examination and curative experience within a title operation.
• A four-year college degree.
• Search, examination, and curative experience supporting transactions at a national scale.
• Strong expertise in one or more of the following markets is preferred: Maryland, Virginia, Washington, DC, Pennsylvania, Ohio, Michigan, Minnesota, Missouri, or New Jersey.
• Deep knowledge of title search, examination, curative, and clearance practices, including ALTA title insurance forms, endorsements, issuing guidelines, metes-and-bounds legal descriptions, and common mortgage loan documents.
• Confidence editing deeds, affidavits, indemnity agreements, and related documentation.
• Proficiency with title production software and tools such as DataTrace, PACER, LexisNexis, Slack, and other search and examination platforms.
• Exceptional attention to detail, sound judgment, and the ability to identify and resolve complex title issues.
• Strong written and verbal communication skills, with the ability to consult effectively with Closing teams, search vendors, underwriters, attorneys, and leaders on technical title matters.
• The ability to manage multiple files and competing deadlines while maintaining a positive, collaborative approach and supporting teammates when needed.
• Comfort working in a fast-paced, evolving environment where requirements, markets, and processes may change.
• A proactive, resourceful problem-solving mindset: you see the bigger picture, investigate solutions, and know when to escalate.

If you thrive in complex title work, take pride in solving problems others cannot, and want to help build the future of closing, we'd love to hear from you.

At Zillow, we're reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.