Remote Quality Assurance: Communications Analyst
$24 - $26 per hourCarrington
New York, NY
- Remote job
Carrington Mortgage Holdings is seeking a Quality Control Communications Analyst to monitor live and recorded customer interactions via phone, computer, and email, ensuring compliance with quality and regulatory guidelines. The pay for this position is $24.00 - $26.00 an hour. The role includes identifying improvement opportunities, calibrating scoring, completing reports, and maintaining a 98% call score accuracy. This position offers flexibility with remote work from home. #J-18808-Ljbffr Carrington
Vacancy posted 12 hours ago
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