Room Inspector

Overview Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers… we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. We’re constantly looking for individuals who work well together for a unified purpose. We’re seeking accomplished leaders with a passion to serve others, strong communication skills, and the ability to adapt to challenges and change. If this describes you, consider joining our Team. Position : Housekeeping Room Inspector (Supervisor) The Housekeeping Room Inspector is responsible for supervising the floors and inspecting all rooms before turning them as occupied clean or vacant ready in the property management system. The role includes training and coaching housekeeping team members to ensure cleanliness standards are met at all times. Benefits Competitive Salary Health, Dental, Vision, Life Insurance, and other supplemental options 401k with employer MATCH Paid PTO Uniforms Provided for most positions Team Member Hotel Discount Program Essential Functions Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas. Inspects guest rooms and public outlets daily to ensure the quality assurance program is followed. Acts on assignments received from the Executive Housekeeper or Assistant Executive Housekeeper. Prepares the weekly inventory, checks in all supplies, and reports discrepancies. Informs the Housekeeping Management Team of needed supplies and creates purchase orders as needed. Keeps the Housekeeping Management Team informed of pertinent information pertaining to the department. Assists in the direct training program of the new housekeeping employees. Completes the daily housekeeping report. Follows up to ensure all maintenance requests are handled efficiently for guest rooms and department equipment. Provides for a safe work environment by following all company safety and security policies and procedures. Will perform cleaning duties on slower days or when staff shortages occur. Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed. Physically inspect rooms daily to ensure brand standards and overall cleanliness and readiness for guest check-in. Provide feedback to Room Attendants regarding deficiencies in rooms. Clean/prepare rooms as needed. Ensure that all maintenance issues are reported immediately. Communicate room status to all divisions. Assist with all training efforts throughout the housekeeping department. Embrace, enforce, and promote the brand culture throughout the housekeeping department. Ensure that rushed/transferred rooms are handled smoothly and efficiently. Ensure housekeeping carts are organized and ready for daily work. Operate with a guest satisfaction urgency and strive for 100% guest satisfaction at all times. Promote and encourage teamwork at all times. Monitor and log key control. Provide information to guests about hotel services, facilities, and other amenities. Ensure proper usage of chemicals and cleaning supplies by monitoring usage and providing complete training for team members; ensure proper labeling of hazardous materials in accordance with regulations. Work closely with the Front Office team to ensure guest room satisfaction. Properly report, log, and complete required documents for all Lost and Found items. Ensure all storage areas are locked and that housekeepers’ sheets and executive housekeeper sheet are turned in to the front desk before leaving. Maintain cleanliness and upkeep of public areas of the hotel. Uphold excellence in hotel operations. Other duties as assigned. Specific Job Knowledge, Skills and Abilities Housekeeping experience required. Previous supervisory experience preferred. Previous commercial cleaning and/or guest service experience preferred. Working knowledge of cleaning utensils, dryers, vacuum cleaners, tools and fixtures. Ability to work quickly under pressure. Ability to follow directions and instructions. Ability to read in English and to print and speak simple sentences. Ability to perform simple arithmetic calculations. Strong attention to detail. Physical Demands Frequent walking and standing for the length of shifts. Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying. Use of hands to operate cleaning equipment and perform scrubbing/washing duties. Push carts weighing up to 200 lbs. Occasionally lift and/or move up to 50 pounds. Visual acuity sufficient to inspect cleanliness of rooms and surfaces. Standing for long periods of time. Regularly exposed to fumes and chemicals. Occasionally works in outside weather conditions. Occasionally exposed to wet and/or humid conditions. Noise level may be moderate to loud. Work environment is often high stress and mentally demanding. Qualification Standards Must be dependable and productive. High school education or equivalent required; some college preferred. Minimum 1 year of housekeeping experience in the hospitality industry preferred. EEO Employer #J-18808-Ljbffr