Outreach & Marketing Representative - Healthcare

Job Description

Job Description

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position: Breast Pump Depot Marketing/Outreach Representative
• Location: Houston, TX
• Schedule: Full-Time, Monday-Friday, 8:00 am- 5:00 pm
  • Territory Coverage: Covers the Greater Houston market, with territory responsibility extending throughout East Texas and south to Corpus Christi
  • Work Environment: Primarily office-based with extensive field outreach and relationship-building activities throughout the assigned territory. Requires frequent travel, including local day travel and occasional overnight stays, to support customer visits, referral source meetings, community outreach, training, etc.

The Position:

Our Breast Pump Depot team is looking for a relationship-driven Marketing Representative to help grow our presence throughout the Houston market. This role combines healthcare outreach, customer service, education, and business development with a focus on supporting moms, babies, healthcare providers, and community partners.

You’ll spend time building relationships in the community while also supporting customers and patients throughout their experience with Breast Pump Depot.

What You’ll Do:

• Build and maintain relationships with healthcare providers, medical offices, hospitals, clinics, and community partners
• Educate referral sources on Breast Pump Depot products and services
• Identify opportunities to develop new referral relationships and grow the market
• Maintain consistent communication and follow-up with existing accounts
• Represent Breast Pump Depot and PHS professionally at community and outreach events
• Provide education to customers and patients on the proper use, safety, and storage of products
• Assist with delivery of medical supplies when needed
• Respond to customer questions or concerns and coordinate timely solutions
• Maintain accurate documentation of customer interactions, concerns, and resolutions
• Protect patient confidentiality and follow HIPAA and applicable compliance requirements
• Collaborate with internal teams to create a positive experience for patients, families, and referral partners
• Identify opportunities to improve processes, communication, and the overall customer experience

Requirements:

• One (1) year of sales, marketing, outreach, healthcare, or relationship-building experience preferred
• Bachelor's degree (B. A.) from four-year college or university; or related experience and/or training; or equivalent combination of education and experience
• Healthcare or medical sales experience is a plus
• Strong interpersonal skills and confidence building relationships with new people
• Excellent written and verbal communication skills
• Self-motivated and comfortable independently managing outreach and follow-up
• Strong organizational skills with the ability to manage multiple relationships and priorities
• Comfortable with local travel and spending time in the community

Benefits:

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
• 401(k) Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• A supportive and fulfilling work environment where your contributions directly impact children’s health and well-being

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.