Manager, Logistics

The Logistics Manager will oversee outsourced distribution operations, managing third-party logistics (3PL) partnerships to ensure operational efficiency, service quality and cost effectiveness. This role will lead the transition to an outsourced logistics model, establishing performance standards, monitoring service-level metrics and holding external providers accountable for results. The ideal candidate has experience managing complex distribution networks, improving 3PL performance and building strong relationships with senior logistics partners.

Key responsibilities

• Oversee third-party logistics providers, ensuring service levels, operational performance and cost objectives are met.
• Manage the transition from in-house distribution operations to an outsourced 3PL model.
• Monitor key performance indicators, including fulfillment accuracy, delivery performance, inventory management and operating costs.
• Evaluate provider performance, identify improvement opportunities and drive accountability through regular business reviews.
• Develop and maintain strong relationships with 3PL partners and senior logistics leadership. Analyze logistics costs, service performance and operational data to identify efficiencies and improve overall distribution performance.
• Collaborate with executive leadership and cross-functional teams to align logistics operations with business objectives.
• Establish reporting processes and performance standards to ensure the outsourced model delivers operational and financial improvements.

Qualifications

• 5+ years of experience in logistics, distribution, supply chain management or third-party logistics.
• Demonstrated experience managing outsourced distribution networks and 3PL relationships.
• Experience overseeing logistics transitions, outsourcing initiatives or distribution network changes preferred.
• Strong understanding of 3PL service-level agreements, performance metrics, transportation, fulfillment and logistics cost structures.
• Experience analyzing operational KPIs and implementing performance improvement initiatives.
• Strong Excel skills and experience with logistics reporting systems.

Key strengths

• Strong analytical and problem-solving abilities.
• Excellent communication and relationship management skills.
• Ability to influence and hold external vendors accountable for performance.
• Strong financial acumen with an understanding of logistics costs and operational efficiency.
• Strategic thinker with a hands-on approach to execution.
• Ability to manage complex transitions and drive continuous improvement.
• Confidence communicating and negotiating with senior-level logistics partners.