Manager - UI/UX Design

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who We're Looking For

Toyota Financial Services is looking for a Manager UI/UX Designer who is obsessed with the customer, thinks deeply about people and processes and moves with the urgency of a startup inside one of the world's most trusted brands.


You'll own the end-to-end design of a product area - from understanding the customer problem, to defining the experience, to shipping it and measuring whether it worked. You'll talk to real customers, review usability data to find what's broken, and continually iterate to craft world class digital experiences.


At this level, you're also a multiplier. You can work well with a variety of stakeholders, including contractors and consultants, to raise the craft of the team around you, help shape design systems, and influence product strategy - not just execution.


If you've thrived in a startup or early-stage product environment and yet can navigate, anticipate and address the needs of a large enterprise, this is the role for you.


What You'll Be Doing

• Own the design of a product area end-to-end from discovery through delivery and iteration

• Ideate and prototype - work with product, engineering, research, and operations to design the future of our end-to-end customer experience

• Research - work with product and research to conduct user interviews, identify pain points, and set priorities; run lightweight research independently when needed

• Create - produce information architecture diagrams, journey maps, wireframes, flows, high-fidelity mocks, and interactive prototypes

• Communicate - present your design vision and rationale clearly to stakeholders at all levels, in writing and in person

• Collaborate - work closely with product and engineering to validate feasibility and ensure high-quality implementation

• Make design decisions based on data, customer feedback, and business impact - not opinions or stakeholder preferences

• Mentor - guide and elevate other designers on the team through critique, pairing, and design process coaching

What You Bring

• 10+ years of experience as an individual contributor on an in-house product design team, working on consumer-facing digital products

• A portfolio with native and/or web case studies that demonstrates your approach to problem solving - research, UX, visual design, and interaction design - not just the final output

• Figma mastery - you live and breathe in Figma, and you build rich, interactive prototypes

• Excellent communication - you can present a design rationale that product, engineering, and business stakeholders all understand and align on

• A well-defined design process you can articulate and adapt to the situation

• Startup mindset with enterprise polish - you're comfortable with ambiguity, you move fast, but you can bring along critical stakeholders with patience and confident leadership

• Experience working directly with engineering teams in an agile environment to ensure that what gets built matches your design intent

Added Bonus If You Have

• Experience building or contributing to a design system from the ground up

• Comfort working within development teams to ship design-specific updates using AI code generation tools - you don't need to be an engineer, but you're willing to contribute to the team to accelerate design changes

• Experience in automotive, fintech, lending, or marketplace products

• Experience designing AI/ML-powered product features (search, recommendations, personalization)

• Experience designing products that involve regulatory or compliance considerations

What We'll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools, and more

• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to View email address on click.appcast.io.