Automotive Service Advisor

Job Description

Job Description

Overview

Join the team at Group 1 Honda of Gulfport ! We're looking for a customer-focused Automotive Service Advisor to help customers with their vehicle service needs while delivering an exceptional dealership experience. If you enjoy building relationships, providing outstanding service, and working in a fast-paced environment, we'd love to hear from you!

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Qualifications

• Previous experience as an automotive technician/mechanic
• High school diploma or equivalent
• Valid driver license in the state that you will work and a good driving record
• Excellent customer service skills
• Professional appearance and work ethic
• Must pass background check, MVR, and drug screening

We offer:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Market-leading pay based on experience plus bonuses
• Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition