Senior Product Manager

Senior Product Manager

Raken is a cloud-based, mobile, collaboration platform for the construction industry — we empower the people who build the world! Our goal is to transform the way the world builds by introducing technology to a 7,000 year old industry. To achieve this, we aim to attract unique, passionate people to the cause. We believe that faster, better reporting will improve the working lives of nearly 10% of the US labor force—the percentage of people currently working in construction. Helping turn the worst part of their day into the easiest (and fastest) is why we do what we do! We work with Commercial, Residential, and Specialty Contractors of all shapes and sizes; including many of the largest construction companies in the world.

We are looking for a smart, detail-oriented Senior Product Manager to join our growing team. Successful candidates must have great communication skills, be data-driven, results orientated, and able to manage multiple projects in a fast-paced, start-up environment. The ideal candidate is someone who is always striving for ways to improve our solutions, create the best products, and has a passion for working with stakeholders and customers.

Seeking candidates located near San Diego for a hybrid role with the company HQ/office located in Carlsbad. This is a full-time, exempt position.

Why Join Raken?

• Raken is a fast-growing SaaS company based in Carlsbad, California, serving thousands of customers worldwide.
• We have received numerous awards, including recognition on Forbes' America's Best Startup Employers, the Inc. 5000 List of Fastest Growing U.S. Companies, and Top Workplaces in California.
• We have continued to be recognized as a proud winner of the Best and Brightest Companies to Work For awards in both Southern California and the Nation since 2021.
• Raken is consistently rated a High Performer for construction management solutions on leading review platforms such as G2, Capterra, and Software Advice, and we are recognized by G2 year after year.
• Our culture is a top priority. We have a hardworking team that strives to make a meaningful impact and enjoys having fun along the way.
• Our core values guide everything we do: Take Ownership, Keep Evolving, Stay Balanced, Elevate Others, and Let's Go!

If you are a driven individual who wants to make an impact at a company that truly values its culture, employees, and customers, Raken is the place for you.

Role Responsibilities:

• Perform market research and apply qual- and quantifiable data to ensure that new products meet customer needs
• Develop a deep understanding of user needs through customer research, user-centered design and collaboration with customer facing teams
• Collaborate across product management, engineering, design, marketing, sales and support to define the vision, roadmap and goals for our products
• Work in an agile development environment and partner closely with engineering and quality assurance to design, build, test and launch new releases
• Create product roadmap and lead feature prioritization for development teams to ensure that we are solving the right problems for our customers and business
• Own metrics and processes for measuring successful product usage, retention and engagement

Skills, Qualification and Attributes:

• Bachelor's degree or equivalent
• 5+ years of experience in product management
• Experience building products for users across iOS, Android and web applications.
• A quantifiable and verifiable track record of delivering project success for a software/SaaS or related technology company
• Strong interpersonal skills for interacting with cross-functional teams
• Experience with Agile Methodology
• Experience in documenting product requirements
• Excellent written and verbal communication skills combined with very strong presentation skills
• Experience or knowledge of the Construction industry a plus

Ideal Qualifications:

• Detail & Analytical oriented
• Transparent, accountable, authentic
• Ability to manage multiple tasks/projects at the same time
• Collaborative & team focused
• Great communicator, action-oriented & ambitious
• Holds himself/herself accountable
• Strong customer empathy and desire to shape product direction based on customer needs
• Ability to think big while understanding the impact of small decisions
• Relishes filling in the gaps and taking half-baked ideas to fully defined features ready for execution

Benefits:

• Medical, dental and vision with generous employer contribution
• HSA/FSA
• Life/LTD
• Generous PTO, including 12 Paid Holidays
• 401k + match
• Flexible working hours
• Continuing education reimbursement opportunities
• Company provided MacBook Air
• Free on-site gym
• Excellent company culture
• Monthly Social Events

Diversity and Inclusion:

We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture but is a key contributor to our success. We welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.