General Manager

General Manager — Dockside Pub (Swampscott, MA)

Dockside Pub is a small, busy, full-service neighborhood restaurant (60–80 seats) focused on great food, great drinks, and genuine hospitality. We're hiring a hands-on General Manager to lead day-to-day operations, run strong shifts, and build a team that guests love.

What You'll Do

• Lead service on the floor and set the standard for hospitality, speed, and quality
• Hire, train, coach, and schedule FOH staff (support BOH staffing as needed)
• Drive sales through execution, table touches, upselling, and team development
• Manage labor and costs (comps/voids discipline, waste reduction, inventory support)
• Maintain strong systems: opening/closing, cleanliness, side work, and shift communication
• Handle guest recovery and protect the Dockside reputation (in-house and online)
• Ensure compliance with MA health/safety and responsible alcohol service standards

Must-Have Schedule Requirement

• Friday evening and Saturday evening availability is required (no exceptions outside approved PTO)
• Flexible availability for nights, weekends, and holidays as business demands

What We're Looking For

• 3+ years restaurant management experience (GM/AGM preferred)
• Proven ability to lead teams, improve performance, and run smooth, profitable shifts
• Solid understanding of labor, prime cost, and basic restaurant financials
• Strong communication, accountability, and calm decision-making under pressure
• POS and scheduling experience
• TIPS certification preferred (or willingness to obtain)

Why Dockside

• Competitive salary based on experience
• A hands-on role with autonomy and clear expectations
• A tight, community-focused restaurant where leadership matters every day